Submitting your application for an academic credential assessment is a critical milestone in your journey toward immigration, further education, or professional licensing in Canada. After spending time compiling your academic records, reviewing requirements, and carefully submitting your information, a natural question follows: How do I know if my application has been received?
Receiving confirmation that your application is in the system is not just a matter of peace of mind — it’s essential for tracking your evaluation progress, meeting application deadlines, and ensuring your credentials are being reviewed accurately and on time. In this comprehensive blog, we’ll walk through how to verify that your application has been received, how to interpret status updates, and what to do if you suspect something has gone wrong.
Why Application Confirmation Is Important
Confirmation that your application has been received is more than a formality. It provides:
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Proof of submission for your records
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Eligibility to begin the evaluation process
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Access to status tracking features
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Assurance that your documents and payment are linked correctly
Without confirmation, you run the risk of missed deadlines, unprocessed documents, or having to resubmit information — all of which can delay your plans.
What Happens After You Submit Your Application?
Once you submit your application for a credential evaluation, the following steps typically occur:
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Immediate Acknowledgment: Upon submitting your form and making payment, most agencies will display a confirmation screen or provide a downloadable receipt.
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Email Notification: You’ll receive an automated email confirming receipt of your application and payment. This email typically includes:
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A reference number or application ID
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A summary of your chosen services
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Instructions for sending academic documents (if not already sent)
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Account Access: You will usually be provided with login details to access your personal dashboard, where you can monitor the progress of your application.
These confirmations act as your first indication that your application is officially in process.
Tracking Your Application Status
Most credential evaluation services offer an online tracking portal, which you can access using the credentials you created during registration. Here’s how the status tracking process typically works:
Step 1: Log Into Your Account
Once you’ve submitted your application, use your registered email and password to log in to your account on the agency’s portal.
Step 2: Check the Application Dashboard
The dashboard will show an overview of your application status. Common status indicators include:
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Application Received: Your application form and payment have been successfully submitted.
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Documents Pending: The agency is waiting for your official transcripts or other academic records.
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Documents Received: Your academic documents have been received and matched to your file.
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Evaluation In Progress: The agency has started assessing your credentials.
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Report Issued: Your evaluation report is complete and has been sent.
Step 3: Monitor for Email Updates
In addition to online tracking, you may receive email notifications at key stages. These may include confirmation of document receipt, evaluation progress, report issuance, or requests for additional information.
Common Delays and Misunderstandings
Even if you have submitted your application, there can be scenarios where confirmation is delayed or missing. Here are some common issues and how to address them:
1. No Confirmation Email
If you do not receive an email confirmation after submitting your application:
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Check your spam or junk mail folder.
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Make sure you entered your email address correctly during registration.
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Wait a few hours, as email notifications can sometimes be delayed.
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If still no confirmation, contact customer support with your full name and submission date.
2. Payment Was Processed, but No Confirmation
If your payment went through but you received no application confirmation:
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Log into your account and check the application status.
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Verify if a payment receipt is available under your account.
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Contact support with your payment reference number to verify the application was linked correctly.
3. Documents Not Yet Marked as Received
Even after you’ve submitted your documents (e.g., transcripts from your university), it can take several business days for them to be logged in the system. Always:
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Use trackable mail if sending physical documents.
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Follow up with your university to confirm that they have sent your records.
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Check the document status section of your portal regularly.
How to Be Proactive After Submission
After submitting your application, taking a few proactive steps can make the process smoother:
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Keep a copy of all confirmations (payment receipt, email confirmations, tracking numbers for document shipments).
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Make note of your application reference number. You’ll need it for all communications.
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Log in regularly to monitor status changes and review updates.
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Respond promptly if the agency contacts you for missing or unclear information.
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Set reminders if you’re expecting documents to arrive at the agency from third parties like universities or notary services.
What If You Made a Mistake in the Application?
If you realize you’ve made an error in your application after submission — such as a typo in your name, incorrect document upload, or wrong address — don’t panic. Most credential evaluation agencies allow you to:
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Submit a request for corrections
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Update your contact or delivery information through the portal
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Contact support directly to amend application details
However, some changes may be restricted once the evaluation has started, so it’s important to act quickly.
Final Thoughts
Knowing that your application for a credential assessment report has been received is essential for planning your next steps, whether you’re pursuing immigration, higher education, or employment in Canada. Fortunately, most reputable credential evaluation agencies provide a transparent, user-friendly system that allows you to track your application every step of the way.
