Facts Verify

Applying for an Educational Credential Assessment (ECA) as a Couple: Should You Apply Together or Separately?

When preparing for an immigration journey or pursuing opportunities abroad, it’s common for both partners in a relationship—such as spouses or common-law partners—to require Educational Credential Assessments (ECAs). Whether you’re aiming to maximize your points for an immigration program, prove your qualifications for employment, or meet academic requirements, having both spouses evaluated can strengthen your overall application.

A question that frequently arises is: Can both of us apply for our ECAs together in a single application, or do we need to submit separate ones?

This blog will explore the process in detail, clarify whether joint ECA applications are possible, and provide essential guidance on how spouses should navigate their ECA submissions for the most efficient and strategic results.


Understanding the Purpose of an ECA

An Educational Credential Assessment (ECA) is an official evaluation of your academic qualifications obtained outside of the destination country. Its purpose is to determine the equivalency of your educational credentials in comparison to local standards. This assessment is critical for:

  • Immigration points calculation

  • Employment or professional licensing

  • Academic admission for further studies

For immigration programs that use a points-based system, ECAs can be particularly valuable in maximizing points under the education category—not only for the principal applicant but also for their accompanying spouse or partner.


Can You Apply Together as a Couple for an ECA?

The short answer is no—each individual must apply for their own ECA separately. Educational Credential Assessments are individual reports that evaluate one person’s academic credentials. Even if you are applying for immigration or a job together, your academic histories are unique, and the documentation, verification, and evaluation process must be conducted on a per-person basis.

There is currently no consolidated “joint ECA application” where both spouses can be assessed under a single file. Each person needs to create their own profile or application with the credential evaluation agency and follow the respective submission procedures.


Why Separate Applications Are Required

There are several reasons why separate ECA applications are necessary:

1. Individual Credentials Are Assessed Independently

Each person’s education differs in terms of:

  • Institutions attended

  • Degrees earned

  • Duration and structure of programs

  • Academic transcripts and grading systems

Credential evaluators must assess these details independently to determine equivalency.

2. Official Reports Are Issued in the Applicant’s Name

Each ECA report is:

  • Tied to a single person’s name

  • Assigned a unique reference number

  • Valid only for the documents submitted by that individual

You cannot use someone else’s ECA for immigration, employment, or licensing purposes—even if that person is your legal spouse.

3. Verification Is Conducted Institution by Institution

Documents must be sent from the issuing institutions directly to the credential evaluation agency. These are specific to each applicant, and combining multiple academic records under one application would cause confusion or errors in processing.


What You Can Do Together: Coordinated ECA Planning

Although you and your spouse must submit separate ECA applications, there are ways you can coordinate the process for convenience and efficiency:

1. Apply Around the Same Time

Starting both applications around the same time helps ensure that your reports are ready together. This can be useful when submitting your documents for immigration, as you’ll have everything organized within a similar timeline.

2. Send Documents Together (If Allowed)

Some credential agencies allow you to send documents from both spouses in a single courier package—provided each set is properly labeled and includes separate application reference numbers. Always check the specific policy of the agency you’re using.

3. Use a Shared Courier or Delivery Service

You can reduce costs and logistical issues by using the same courier service or postal tracking system, especially when sending academic records from your home country.

4. Use a Joint Email for Updates

If allowed by the credential evaluation agency, you may provide the same email address for updates, so both of you can stay informed on the progress of your respective applications.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Applying for an Educational Credential Assessment (ECA) as a Couple: Should You Apply Together or Separately? Read More »

Requesting a Refund After Cancelling Your ECA Application: What You Need to Know

Applying for an Educational Credential Assessment (ECA) is an important step for individuals who wish to immigrate, study, or work abroad. However, circumstances can change. You may decide to pursue a different immigration pathway, delay your plans, or apply through a different credential assessment organization. Whatever the reason, if you’ve already submitted your ECA application but are now considering cancellation, a common question arises: Will I get a refund?

The answer is not always straightforward. The possibility of receiving a refund depends on multiple factors, including the status of your application, the policies of the credential assessment body you applied through, and how far along your documents are in the processing pipeline. This comprehensive blog will walk you through everything you need to know about ECA cancellations and potential refunds.


Understanding the Nature of ECA Applications

An Educational Credential Assessment is a professional evaluation of your academic documents from outside the country where you intend to immigrate or work. This process involves:

  • Receiving and verifying your original academic documents

  • Comparing your foreign credentials to the local academic standard

  • Issuing an official report used for immigration, employment, or licensing

Because the process involves expert review, document handling, institutional communication, and administrative work, some parts of the service may be non-refundable once initiated.


Common Reasons for Cancelling an ECA Application

People cancel their ECA applications for various reasons, including:

  • A change in immigration or career plans

  • Duplicate or multiple applications filed accidentally

  • A decision to use a different evaluation service

  • Delays in document submission or academic record issues

  • Receiving an opportunity that makes the ECA unnecessary

Understanding your reason for cancellation helps determine how you should proceed and whether you’re eligible for a refund.


Will You Get a Refund? Key Factors That Influence the Outcome

1. Timing of Your Cancellation

Most credential evaluation services have tiered refund policies based on how far your application has progressed. You are more likely to receive a partial or full refund if:

  • Your request for cancellation is made immediately after payment and before any review has started.

  • The agency has not received your documents yet or your file has not been assigned to an evaluator.

  • Your file has not entered the verification or assessment stage.

Once the review has begun, most services consider the core work as “in progress,” which reduces or eliminates refund eligibility.

2. Whether Documents Have Been Submitted or Processed

If your academic documents have been submitted and reviewed, most organizations will not issue a refund. This is because administrative and evaluation work has already commenced. Even if the report hasn’t been issued yet, partial processing may still be counted as work rendered.

In cases where documents are submitted but found to be non-compliant or unverifiable, some agencies may allow you to cancel the application but still retain a portion of the fee for services already performed.

3. The Evaluation Body’s Official Refund Policy

Each credential assessment authority has its own cancellation and refund rules. While some may issue partial refunds, others may consider all application fees non-refundable after payment is made. Review the terms and conditions you agreed to at the time of application to understand your rights and obligations.

Look specifically for clauses related to:

  • Withdrawal before document submission

  • Refund eligibility after processing begins

  • Administrative fees that may be retained


Steps to Follow If You Want to Cancel Your ECA Application

If you’re sure that you want to cancel your ECA request, take the following steps:

1. Contact the Evaluation Agency Promptly

Send a formal cancellation request through the appropriate customer service channel (email, support form, or online account). Clearly mention:

  • Your full name

  • Application reference number

  • Reason for cancellation

  • Request for a refund, if applicable

The sooner you initiate the cancellation, the higher your chances of securing a refund—especially if no processing has started.

2. Check the Refund Policy in Detail

Visit the official website or check your application receipt for links to refund policies. These often outline:

  • Timeframes for eligibility

  • Conditions under which refunds are granted

  • Amount that may be retained for administrative processing

3. Wait for Confirmation

Once your cancellation request is received, the agency will usually respond with:

  • A confirmation of cancellation

  • Notification of whether your documents will be returned

  • Details about your refund amount (if any) and processing timeline

Keep all communications for your records, especially if you plan to pursue a refund or file a dispute later.


How Much Refund Can You Expect?

Here’s a general guide based on common industry practices. Keep in mind that this can vary between credential evaluation services:

Stage of Application Refund Possibility
Payment made, but no documents sent Likely eligible for partial or full refund
Documents received, but no processing Partial refund may be possible
Evaluation has started Usually non-refundable
Evaluation completed Refunds generally not issued
Administrative fees Often non-refundable regardless of stage

What Happens to Your Documents After Cancellation?

Depending on the policies of the credential assessment organization, your documents may be:

  • Returned to you (if you provided originals)

  • Retained in their archive (especially if received in sealed envelopes)

  • Discarded securely (in accordance with privacy guidelines)

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

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What to Do If Your Educational Credential Assessment (ECA) Has Expired: A Complete Guide

If you’re planning to use your Educational Credential Assessment (ECA) for immigration, employment, education, or professional licensing, its validity is an important factor you cannot overlook. Like all official documents, ECAs come with an expiration date, typically five years from the date of issue. If your ECA has expired, you’re likely wondering: What now? Do you need to start over? Can you renew it? Will previous documentation still be valid?

The good news is that you have options. This comprehensive blog explores what to do if your ECA has expired, what your next steps should be, and how to make the most of the work you’ve already done.


What Is the Validity Period of an ECA?

An Educational Credential Assessment is an official evaluation of your international academic credentials in comparison to the educational standards of the country in which you’re applying. Most immigration programs, especially in countries like Canada, require this document as proof that your foreign education is equivalent to a local qualification.

An ECA is typically valid for five years from the date it was issued. After this period, immigration authorities will not accept it for new applications, and you will need to obtain an updated version if you want to continue using it for your goals.


Why Do ECAs Expire?

The five-year validity period is set to ensure that:

  • The report reflects current education equivalencies and standards

  • Documentation and institutional status remain up to date

  • The issuing agency’s verification remains recent and relevant

  • Fraud or outdated evaluations are minimized in critical processes such as immigration or licensing

Even though your educational background hasn’t changed, the system in which it’s being evaluated might have.


Step-by-Step Guide: What to Do If Your ECA Has Expired

If your ECA has expired, you typically don’t need to start the entire process from scratch. Most evaluating agencies allow you to request a re-issue, renewal, or re-evaluation of your existing file, depending on their policies. Here’s how you can proceed:


1. Check the Original Issuing Agency’s Policies

Different evaluation authorities have different procedures when it comes to expired ECAs. Start by visiting their official website or contacting their support team. Some important questions to ask include:

  • Is it possible to renew or re-issue my expired ECA?

  • How long is my file kept on record?

  • What documents will need to be resubmitted, if any?

  • Are there reduced fees for renewal compared to a new application?

If your file was completed within the last few years, chances are high that you can reactivate it without submitting all documents again.


2. Request a Renewal or Re-Issue

Many credential evaluation services allow applicants to request a renewed ECA report using their previously submitted credentials. In most cases, this means:

  • You will not need to resend your academic documents if they were sent directly from the institution and still meet documentation standards.

  • The process may be faster than a new application.

  • You will receive a new ECA report with an updated validity period (typically five years from the new issue date).

Note: Some agencies may use the term “duplicate report” or “re-issuance,” so clarify that you’re seeking an ECA valid for current immigration or professional use.


3. Prepare to Pay the Associated Fees

While reissuing an expired ECA is generally less expensive than applying anew, most agencies charge a fee for this service. The cost may vary based on:

  • The number of credentials you evaluated

  • The speed of processing

  • Whether documents need to be revalidated

Always confirm the current pricing with the agency to avoid unexpected costs.


4. Submit Additional Documents If Required

If your previous application did not meet all the standards now required for ECAs (such as missing official transcripts directly sent from your institution), the agency may ask you to complete these gaps before issuing a new ECA. This might also be the case if:

  • The institution that issued your credentials is no longer recognized

  • Your documents were incomplete or in a non-accepted format at the time

  • New regulations have been introduced since your last report

Having copies of your earlier communications and submission receipts can help expedite the verification process.


5. Receive and Use Your Updated ECA

Once your request is processed, the agency will issue a new Educational Credential Assessment report. This document can then be used for:

  • Immigration programs (Express Entry, Provincial Nominee Programs, etc.)

  • Job applications

  • Licensing boards

  • University admissions

The new report will typically state the same credential comparison as before (unless there has been a change in standards), but with a new issue date and validity window.


When You May Need to Reapply from Scratch

While many applicants can renew or reissue their ECA, in some circumstances, starting a new application is the only option:

  • Your original report was issued over five years ago and your file has been archived or deleted.

  • You’ve obtained additional qualifications since your original assessment and want them included.

  • The agency’s policies or requirements have changed substantially since your initial evaluation.

  • You submitted your original ECA under a different report type not valid for immigration (e.g., general or academic only).

If you fall into one of these categories, you’ll need to begin the ECA process from the start, including re-submitting all required documents.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

What to Do If Your Educational Credential Assessment (ECA) Has Expired: A Complete Guide Read More »

Upgrading Your Existing ICES Evaluation to an ECA: A Comprehensive Guide

If you’ve previously obtained a credential evaluation from ICES (International Credential Evaluation Service), you may now be wondering whether that evaluation can be updated to meet Educational Credential Assessment (ECA) requirements. This situation is common among individuals who initially pursued an evaluation for employment, education, or professional licensing, and later decide to apply for immigration to countries like Canada where an ECA is specifically required by immigration authorities.

The good news is that in many cases, it is possible to upgrade a general ICES report to an ECA. However, the process involves several important considerations and steps, and it’s essential to understand how ECA reports differ from general credential evaluations. In this detailed guide, we’ll explore how you can transition your previous ICES evaluation to an ECA, what documentation is required, and what benefits this upgrade provides.


Understanding the Difference Between a General Evaluation and an ECA

An ICES report typically falls into one of two categories:

  • General Credential Evaluation: Used for academic admission, employment, or licensing purposes within Canada or other countries. It outlines how your international education compares to Canadian standards but may not meet the specific requirements of immigration authorities.

  • Educational Credential Assessment (ECA): Designed specifically for immigration purposes. This report confirms that your foreign education is comparable to a completed credential in Canada. It includes additional verifications and is tailored to the documentation requirements of immigration programs.

While both types of assessments involve the evaluation of foreign academic records, the format, depth of verification, and intended use of an ECA make it a separate and more specialized report.


Why an ECA Is Necessary for Immigration

Immigration programs, particularly points-based systems like Canada’s Express Entry, require an official ECA from an approved evaluation authority. The ECA is used to:

  • Determine eligibility for immigration streams

  • Allocate education-related points toward your Comprehensive Ranking System (CRS) score

  • Confirm your educational level according to Canadian standards

A general credential report, even if issued by the same authority, does not automatically meet these requirements. Therefore, it must be converted or re-issued specifically as an ECA.


Can a Previous ICES Report Be Upgraded to an ECA?

Yes, if you previously obtained a general evaluation from ICES, you may not need to start from scratch. ICES offers a process through which you can request an upgrade to an ECA, provided your prior evaluation was completed within a certain time frame (usually within the last five years) and all necessary documentation remains valid and accessible.

However, it’s important to note:

  • Your original file must be complete and meet ECA documentation standards.

  • ICES must still be approved by the immigration authority for ECA issuance at the time of your request.

  • Additional fees may apply for reissuing or upgrading the report.


Steps to Upgrade Your ICES Evaluation to an ECA

If you’re considering upgrading your existing ICES evaluation, here’s a step-by-step outline of how to go about it:

1. Check the Validity of Your Previous Report

  • Determine when your initial evaluation was completed.

  • Most ECA reports are valid for five years. If your original evaluation is older than that, you may be required to submit a new application instead of an upgrade.

2. Ensure You Submitted the Correct Documents Initially

  • ECA applications require official transcripts and degree certificates to be sent directly from the issuing institution in sealed envelopes.

  • If your previous evaluation was based on photocopies or personal submissions, you may need to resubmit documents according to ECA standards.

3. Contact ICES or Access Their Online System

  • Use their official platform to submit a request to convert your previous evaluation into an ECA.

  • If your file is still active, the process may be relatively simple. If your file is archived, you may need to initiate a file reactivation or new application.

4. Pay the Required Fees

  • Upgrading to an ECA involves additional processing. Be prepared to pay a fee for the new report or for any document updates needed.

5. Receive Your ECA Report

  • Once processed, you will receive an official ECA report designed specifically for immigration purposes.

  • You can then submit this report along with your immigration application to verify your educational qualifications.


Advantages of Upgrading Instead of Reapplying

There are several advantages to upgrading your previous ICES evaluation to an ECA rather than starting over:

  • Faster Processing Time: Since ICES already has your file, the process may take less time than a brand-new application.

  • Cost Efficiency: In many cases, upgrading your report costs less than submitting a completely new application.

  • Avoiding Duplication: You don’t need to gather and send all documents again if they were already submitted according to ECA requirements.

However, if your previous file does not meet ECA criteria (e.g., missing direct institutional submissions), starting over might be required.


Important Considerations

Before beginning the upgrade process, keep these points in mind:

  • ECA Purpose Must Be Specified: When requesting an upgrade, clearly indicate that you need the ECA for immigration purposes so that the correct format is applied.

  • Only Certain Credential Types May Be Assessed: Not all types of education (e.g., short courses, professional training) may be eligible for an ECA.

  • ECA Format and Number: Your final ECA report will include a unique number that must be submitted in your immigration application.


Final Thoughts: Leverage What You Already Have

If you’ve already gone through the effort of obtaining a general credential evaluation through ICES, you’re not starting from zero. By upgrading your existing report to an ECA, you can maximize the value of your previous application and expedite your immigration or international career plans.

Upgrading your evaluation is a smart and strategic move—one that saves time, reduces administrative burdens, and leverages documentation that has already been reviewed. Take action today by checking the eligibility of your past ICES report and initiating the upgrade process to ensure your credentials continue to work for you across borders and opportunities.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Upgrading Your Existing ICES Evaluation to an ECA: A Comprehensive Guide Read More »

Beyond Immigration: Exploring the Wide-Ranging Benefits of Your Educational Credential Assessment (ECA)

An Educational Credential Assessment (ECA) is widely recognized as a critical requirement for immigration to several countries, particularly for skilled migration programs. However, while most people associate the ECA solely with immigration processes, its utility extends far beyond that. If you’ve already obtained your ECA or are in the process of doing so, it’s important to understand the broader value this document holds in academic, professional, and personal development arenas.

This detailed blog delves into the versatile uses of an ECA beyond immigration. Whether you’re planning to enhance your education, boost your career prospects, or meet regulatory requirements, an ECA can be a powerful tool in your portfolio.


What Is an ECA?

An Educational Credential Assessment is a report issued by a recognized credential evaluation authority that assesses your foreign academic qualifications against the standards of the country in which you’re applying. It evaluates how your degrees, diplomas, or certificates compare to local education credentials and helps organizations, institutions, and employers understand the value of your academic achievements.

Once completed, an ECA typically includes details such as:

  • The name of your institution

  • The name and level of the qualification

  • The Canadian, American, or other local equivalent

  • The duration and field of study

While immigration remains the most common use of this report, its value doesn’t end there.


Alternative Uses of an ECA: A Comprehensive Look

1. Applying for Further Education Abroad

Many colleges and universities abroad require international students to validate their academic credentials before granting admission into undergraduate or postgraduate programs. While some institutions conduct their own evaluations, others accept or even require ECAs from recognized agencies.

How it helps:

  • Establishes the equivalency of your previous education

  • Helps institutions determine your eligibility for specific programs

  • Can be used to fulfill academic prerequisites

If you’re applying for a master’s program and your bachelor’s degree is from another country, the ECA can verify whether your qualification meets local academic standards.


2. Professional Licensing and Certification

Certain regulated professions require foreign-trained professionals to obtain licenses before they can practice. These include fields such as healthcare, engineering, education, architecture, social work, accounting, and law.

Examples of professions that may require an ECA:

  • Registered nurses

  • Pharmacists

  • Dentists

  • Engineers

  • Teachers

  • Chartered accountants

Regulatory bodies often use the ECA to determine whether you meet the educational criteria for licensure. Without it, your application for certification may be delayed or rejected.


3. Employment Opportunities and Career Advancement

An ECA can be useful when applying for jobs, particularly with employers who need confirmation that your education aligns with local standards. Multinational corporations, government agencies, and academic institutions may require verification of your academic history before hiring or promoting you.

Benefits for job seekers:

  • Demonstrates the legitimacy of your foreign qualifications

  • Increases trust and transparency with employers

  • Helps HR departments match your education with local job descriptions

  • May help negotiate better pay based on equivalent qualifications

Employers are more likely to consider international candidates seriously when credentials are presented in a format they can easily interpret and trust.


4. Credential Recognition in Unregulated Fields

Even in industries that do not mandate licensing or certification, having an ECA can still be beneficial. Fields like marketing, IT, hospitality, and finance often look for qualified candidates who can provide documented proof of their education.

In such competitive sectors, showcasing an ECA can give you an edge by:

  • Establishing credibility in the local job market

  • Differentiating your resume from others

  • Satisfying HR policies that require formal verification of qualifications

Some employers may not explicitly ask for an ECA but will appreciate your proactive approach in presenting validated documentation.


5. Provincial Nominee Programs (PNPs) and Other Government Initiatives

Even if you’re not pursuing federal immigration, regional or local government programs that offer job placement, entrepreneurship support, or settlement assistance may request ECAs to verify your academic background.

Additionally, initiatives aimed at integrating internationally educated individuals into the local workforce—such as bridging programs or employment preparation workshops—may use ECAs to tailor support services or assess eligibility.


6. Bridging Programs for Internationally Educated Professionals

Bridging programs are designed to help newcomers integrate into their chosen fields by filling knowledge or training gaps. These programs often require an ECA as part of their application process to determine what level of education and training an individual has already received.

By presenting your ECA:

  • You can be placed in a customized path that focuses on what you actually need to learn

  • You avoid redundant coursework or certifications

  • You expedite your re-entry into your professional field

This is particularly beneficial for professionals in regulated sectors or those seeking fast-track options.


7. Meeting Requirements for Volunteering, Internships, or Part-Time Roles

Some volunteer organizations and internship providers require educational documentation to ensure candidates meet their role expectations. For example, volunteering in a public health campaign or mentoring high school students may require proof of a certain academic background.

While an ECA may not be mandatory in these cases, it adds credibility and shows a high level of preparedness.


8. Support for Permanent Residency and Citizenship Applications (Non-Skilled Worker Routes)

Even when immigration is not being pursued under a skilled worker pathway, some residency or citizenship programs may evaluate your educational credentials to assess integration potential, community contribution, or settlement support needs.

An ECA may not be required but could still be a supporting document in proving your educational achievements, especially if you are asked to provide documentation later in the application process.


9. Academic Equivalence for Family or Dependent Members

If your spouse, partner, or dependent child is applying for academic admission, scholarships, or settlement support, your ECA can sometimes be used as a benchmark or comparative tool. Institutions may review the parents’ education background when assessing dependents for placements or benefits.


The Strategic Value of an ECA: A Long-Term Investment

Getting your educational credentials assessed is not just a step toward immigration—it’s an investment in your academic and professional journey. The recognition it brings can be leveraged across multiple stages of your life, including but not limited to employment, further education, community engagement, and self-development.

Key reasons to preserve and reuse your ECA:

  • It is often valid for five years or more

  • Multiple copies or digital access can be requested for different purposes

  • It reduces duplication of effort for future applications

  • It adds significant value to your professional portfolio


Conclusion: Think Beyond Immigration

If you’ve already obtained your ECA, you possess a globally recognized validation of your academic achievements. Don’t limit its use to immigration applications alone. With a wide range of educational, professional, and developmental applications, your ECA can support your goals in many ways and over many years.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Beyond Immigration: Exploring the Wide-Ranging Benefits of Your Educational Credential Assessment (ECA) Read More »

Can I Apply If I Have My Transcript But Not My Final Degree Certificate Yet?

Completing a program of study is a significant academic milestone, and receiving your transcript is an indication that your coursework has been evaluated and successfully completed. However, many individuals find themselves in a transitional phase—where they’ve completed their studies and received their official transcript, but the final degree certificate is still pending. This raises an important and common question: Can I move forward with applications for credential evaluation, employment, or further studies without the final degree certificate in hand?

This blog explores that question in detail, addressing the nuances of applying with partial documentation, especially when your transcript is available but your degree certificate is still awaited.


Understanding What Your Transcript Represents

A transcript is a comprehensive academic record that lists all the courses you have completed during your program of study, along with grades or marks obtained. It often includes your name, the name of your institution, the academic program, dates of enrollment, and sometimes the date of completion. For many institutions and credential evaluation agencies, the transcript serves as the foundational document that demonstrates your academic progression and achievements.

However, it is essential to distinguish between the transcript and the degree certificate:

  • Transcript: A detailed account of your academic performance.

  • Degree Certificate: The official certification confirming the conferral of your degree.


Why the Degree Certificate Matters

While transcripts provide evidence of coursework completion, the degree certificate confirms that the degree has been officially awarded. In many scenarios—such as immigration, employment in regulated sectors, or applications for graduate programs—the degree certificate may be considered essential proof of your academic qualification.

The absence of a degree certificate might raise questions about whether you have formally graduated. Some authorities may view the transcript alone as insufficient to verify that the credential has been conferred.


Situations Where You Might Still Be Eligible to Apply

Despite the absence of a final degree certificate, there are circumstances where you can still proceed with your application. Here are some examples:

1. Provisional or Interim Documentation is Accepted

Some organizations, educational institutions, or credential evaluation services may accept:

  • Provisional degree certificates

  • Letter of completion issued by the university/college

  • Final transcript with a statement indicating that all academic requirements have been completed

In such cases, a formal letter from the registrar or competent authority of your university stating that you have successfully completed your program and are awaiting the final degree certificate may serve as a temporary substitute.

2. Transcript Indicates Degree Completion

If your transcript clearly states that you have completed all program requirements and includes a statement such as “Degree Awarded” or “Graduated” with a specific conferral date, it may be treated as sufficient evidence by some evaluation bodies or institutions.

It’s always advisable to confirm the specific requirements of the organization you’re applying to, as these can vary depending on country, institution, and the purpose of the application.


Common Reasons for Delay in Issuing Degree Certificates

Delays in receiving degree certificates are not uncommon. Reasons include:

  • Formal convocation ceremonies pending

  • Institutional administrative backlogs

  • COVID-19-related disruptions (in recent years)

  • Verification or audit processes before issuance

If your degree certificate has not yet been issued, you should stay in close communication with your university’s administration and request an official timeline or explanation, along with any possible interim documentation.


Recommended Steps If You’re Waiting for Your Degree Certificate

Here is a step-by-step guide you can follow if you have completed your studies and have your transcript but are still waiting for the degree certificate:

  1. Request a Provisional Certificate or Letter of Completion

    • Most universities can issue an official letter or provisional certificate stating that you have met all the academic requirements and that the degree will be awarded formally.

  2. Ensure Transcript Mentions Program Completion

    • Review your transcript to confirm whether it includes a graduation date or a note stating the successful completion of the program.

  3. Contact the Evaluation or Admission Body

    • Reach out to the institution or credential assessment body to which you are applying. Ask whether a provisional certificate or transcript is sufficient for preliminary assessment or admission purposes.

  4. Document Your Communication with the University

    • If delays are ongoing, maintain written records of all communication with your university regarding the status of your degree certificate. These can be useful if an agency needs verification or proof of your efforts.

  5. Submit What You Have – With a Cover Explanation

    • If the application platform allows you to upload supporting documentation or notes, include a statement explaining that the degree certificate is pending and that you are providing a transcript and provisional letter in the meantime.


When to Wait Before Applying

In some cases, especially for immigration applications or credential evaluations intended for licensing or professional registration, waiting until your degree certificate is issued may be advisable. These processes often have strict documentation policies and may reject incomplete applications. Submitting a file without the required certificate may lead to delays or refusals.

It’s important to weigh the urgency of your application against the completeness of your documentation. If your timeline allows, it may be worth waiting the few additional weeks or months needed to obtain your official degree.


Final Thoughts

While having a transcript in hand means you’re well on your way, the absence of a final degree certificate can present some hurdles depending on where you’re applying and for what purpose. Fortunately, many institutions understand these delays and offer flexibility—especially if the rest of your academic record is in order and you can provide official interim documents.

Before submitting any application, thoroughly review the documentation requirements of your target institution or evaluation service. If in doubt, consult with their support team and clarify whether your current documents will suffice.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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Understanding Credit Assignment in a Comprehensive Evaluation of High School Studies

For individuals seeking recognition of their international educational qualifications—particularly at the high school level—obtaining a comprehensive credential evaluation is a critical step. Whether your goal is to continue your studies in a new academic environment, apply for a professional program, or fulfill immigration or employment requirements, understanding what a comprehensive evaluation entails and whether you will be awarded credit for your high school courses is essential.

This blog aims to clarify the process, expectations, and outcomes for those who are considering a comprehensive evaluation of their high school education and wish to understand how credits may be assigned.


What is a Comprehensive Evaluation?

A comprehensive evaluation is a detailed analysis of your educational documents. It goes beyond simply confirming the level and authenticity of your academic credentials. Instead, it includes:

  • A course-by-course assessment

  • Comparisons of each course to the equivalent curriculum in the destination country (e.g., Canada, the United States)

  • Assignment of credit hours where applicable

  • Inclusion of grade point equivalents (if applicable)

  • Identification of the level of education completed (e.g., secondary school diploma)

This type of evaluation is most commonly required for admissions to educational institutions, licensing boards, and sometimes employers who need to understand your academic background in detail.


Can You Receive Credit for High School Courses?

Yes, it is often possible to receive credit recognition for your high school courses through a comprehensive evaluation. However, the extent and format of that credit assignment depend on several factors:

1. Curriculum Structure in Your Country

Evaluation agencies look at how your high school program compares to the standards in the destination country. For instance:

  • Did your program cover subjects like Mathematics, English, Sciences, Social Studies, etc.?

  • Were there clearly defined levels (e.g., Grade 9–12)?

  • Was your final year of secondary school equivalent to a senior high school diploma?

If your curriculum aligns closely with North American standards, your courses are more likely to be assigned equivalent credit hours.

2. Official Transcripts and Documentation

To evaluate and assign credit accurately, evaluators require:

  • Transcripts showing subjects studied

  • Grades received

  • Years of attendance

  • Any national exam results (if applicable)

  • A certificate or diploma of completion

The more detailed and transparent your documentation is, the easier it is for evaluators to determine credit equivalencies.

3. Grading System and Course Load

The evaluation agency must understand how your educational system measures performance. Therefore, your grading scale and the number of instructional hours per subject are important in determining credit values.

For example, a subject studied for a full academic year may be comparable to a full credit course in the destination system, while a single-semester subject might be equivalent to a half-credit course.


How Are Credits Assigned?

When evaluating high school studies, credits may be assigned based on:

  • The total instructional time per subject (e.g., a 120-hour course might be considered one full credit)

  • The content and learning outcomes of the course

  • Comparability to local high school subjects (e.g., your “Mathematics Year 12” might match with “Grade 12 Pre-Calculus”)

The evaluation will typically result in a course-by-course report that lists:

  • The subject title (translated and adapted)

  • Your grade or percentage

  • The equivalent level in the destination system

  • Assigned credit hours

This detailed breakdown allows admissions committees, employers, or licensing boards to judge whether you meet entry or eligibility requirements.


Importance of Recognized Schools and Examination Boards

To ensure that your evaluation is accepted and meaningful, your high school must be:

  • Recognized by the government or official education authority in your country

  • Authorized to award high school diplomas or certificates

  • Able to issue verifiable records (transcripts, diplomas)

If you completed your high school under a recognized board (e.g., CBSE, ICSE, O-Level, IB, or a national state board), your credentials are more likely to be understood and credit-worthy in an international context.


Who Benefits From Credit Assignment in a Comprehensive Evaluation?

You might benefit from assigned high school credits if you are:

  • Applying to college or university and need to meet prerequisite requirements (e.g., Grade 12 Math or English)

  • Entering a professional certification program that requires proof of certain courses (e.g., sciences for nursing or medical programs)

  • Seeking to prove eligibility for a high school diploma equivalency in the destination country

  • Applying to a licensing authority that needs proof of certain academic competencies at the secondary level


Special Note for Vocational or Specialized High School Studies

If you completed a high school program with a vocational or technical focus (e.g., business, engineering drawing, nursing assistant training), credit assignment will depend on how your courses compare academically to those in a general education program. In some cases, these specialized courses may be assigned partial or full credits, while in others, they may be marked as “non-credit” if they do not match a high school-level academic subject.


What If No Credits Are Assigned?

If your courses do not directly match high school subjects in the destination country, or if there is insufficient documentation, the evaluation report may simply state that you have completed the equivalent of secondary education without assigning individual credits. This can still be useful for general admissions or immigration purposes, even if course-by-course credits are not given.


Final Thoughts

A comprehensive evaluation of your high school studies can provide a powerful validation of your academic background—particularly when detailed, credit-based analysis is necessary. If you are applying to a college, university, or licensing body that requires proof of completed secondary-level courses, this evaluation can help translate your credentials into a format that is easily understood and accepted.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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Applying for a Comprehensive Evaluation Without a Ph.D. Transcript: What You Need to Know

In the academic world, a doctoral degree or Ph.D. represents the highest level of scholarly achievement. However, when it comes to evaluating that credential for employment, immigration, licensure, or further academic study, you may find yourself needing an official credential assessment. This is typically done through a comprehensive evaluation. But what if your Ph.D. program did not involve coursework and, as a result, no transcript was ever issued?

This scenario is quite common. Many Ph.D. programs—especially research-based ones—are structured around independent research, dissertation writing, and oral defense, rather than traditional classroom-based coursework. Therefore, transcripts in the traditional sense (with course codes, grades, and credit hours) may not exist. So, the question arises: Can you still apply for a comprehensive evaluation if your Ph.D. does not come with a transcript? The answer is yes, but it requires some specific considerations.


Understanding the Nature of a Comprehensive Evaluation

A comprehensive credential evaluation typically assesses your academic documents in detail, offering insights into:

  • The level of education completed (e.g., doctoral degree)

  • The type of institution attended

  • The duration of the program

  • The recognition status of the awarding body

  • The academic requirements involved in earning the credential

Comprehensive evaluations are especially valuable when your qualifications are being reviewed by professional licensing bodies, employers, or immigration authorities who need a thorough analysis of your education.


Why Transcripts Are Normally Required—and What Happens If You Don’t Have One

In most academic programs, transcripts are essential for verifying:

  • Course completion

  • Grades received

  • Credits earned

  • Academic standing

However, in research-intensive Ph.D. programs, especially those in fields like theoretical sciences, humanities, or social sciences, the journey to the degree may involve only a thesis and oral defense—with no formal coursework. In such cases, institutions typically do not issue transcripts because there are no courses to list.

Credential evaluation agencies are aware of this structure and are prepared to assess degrees like yours by reviewing alternative documentation that validates the program’s requirements and your academic performance.


What Documents Should You Submit Instead of a Transcript?

If your Ph.D. program did not include coursework and no transcript is available, you will still need to provide substantial documentation to support your evaluation. Here are some recommended documents:

1. Official Ph.D. Degree Certificate

This document confirms that you were formally awarded a doctoral degree by a recognized institution.

2. Award Letter or Completion Certificate

If available, this letter formally states that you fulfilled all the requirements of the Ph.D. program.

3. Thesis/Dissertation Abstract

A short summary of your dissertation can help the evaluator understand the academic scope and depth of your research.

4. Letter from the University

A letter from your institution (on official letterhead, signed and stamped) stating that:

  • Your Ph.D. was research-based

  • No coursework was required

  • Therefore, no transcript is available

This letter is critical in explaining the absence of a transcript and is usually accepted by evaluators as a substitute, especially when submitted directly by the institution.

5. Enrollment and Completion Dates

Include documentation that clearly shows when you enrolled in and completed the program. This could be part of the award letter or a separate enrollment verification letter.


How Evaluators Handle Ph.D. Programs Without Coursework

Credential evaluators are highly experienced in assessing degrees from various academic systems around the world. They understand that in many countries—especially in Europe, Asia, and Africa—doctoral degrees are often awarded based solely on research. In such cases, they will:

  • Use the degree certificate and university-issued letters as the primary source of evaluation

  • Review the dissertation abstract or title to confirm academic content and field of study

  • Evaluate the standing of the awarding institution and the structure of the Ph.D. program

  • Compare your program with equivalent doctoral programs in the destination country (e.g., Canada or the United States)

As long as the institution is accredited and the program meets doctoral-level standards, your evaluation can still proceed even without a transcript.


What to Do If the Evaluator Requests a Transcript

In some cases, evaluators may request a transcript out of standard procedure. If this happens:

  1. Contact your university and ask them to issue an official letter confirming that:

    • The program was research-based

    • No coursework or transcript exists

    • The degree was awarded after successful thesis defense

  2. Submit this letter in place of the transcript. Most evaluators will accept this with an understanding of your program structure.

  3. Include a personal cover letter explaining your situation. While not always required, it helps preempt any confusion.


Can You Still Get a Comprehensive Evaluation?

Yes, you absolutely can. While the absence of a transcript may add a layer of explanation, it does not prevent you from being eligible for a comprehensive evaluation. As long as your degree is legitimate, earned from a recognized institution, and properly documented, your Ph.D. will be assessed appropriately.

The evaluation agency will focus more on the structure and content of your degree program and less on the absence of coursework. Be honest, clear, and proactive with documentation, and your application will be considered in full.


Final Thoughts

If you have earned a Ph.D. through a research-only program that did not involve coursework—and therefore was not accompanied by a transcript—you are still eligible to apply for a comprehensive credential evaluation. Your success in doing so will depend on your ability to provide supporting documentation that confirms your academic journey, such as degree certificates, institutional letters, and thesis abstracts.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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Applying for a Comprehensive Evaluation Without a Ph.D. Transcript: What You Need to Know Read More »

Proving Completion of Specific High School Courses Like Math 12: Choosing the Right Evaluation

In today’s globalized academic and professional landscape, individuals often find themselves needing to prove the completion of specific high school courses, such as Mathematics 12, for various purposes—whether it be for post-secondary admission, job qualifications, licensing requirements, or immigration documentation. This need becomes particularly important if you completed your secondary education outside the country where you’re currently applying or planning to settle. One of the most common and official ways to verify your academic background is by obtaining an Educational Credential Assessment (ECA) or a course-by-course evaluation, depending on your specific needs.

So, which evaluation should you pursue if you need to prove you’ve completed a course like Math 12? Let’s walk through the answer in detail.


Why Proof of a Specific Course Is Sometimes Required

Educational institutions, licensing bodies, and employers may request documentation of specific courses from your academic history when:

  • The course is a prerequisite for admission to a college or university program (e.g., Engineering, Sciences, Commerce).

  • The course fulfills a professional or regulatory requirement in a specialized field.

  • The course demonstrates proficiency in a core subject area that affects your eligibility for further studies or employment.

  • You’re applying under a category that mandates a certain level of education (e.g., high school level Math for trades or technology programs).


Understanding What Type of Evaluation You Need

There are several types of credential evaluations that differ in purpose and level of detail. If your goal is to prove that you completed a specific high school course, you need to choose the correct evaluation format that provides course-level information.

1. Course-by-Course Evaluation

A course-by-course evaluation is the most suitable type in this case. It provides a detailed analysis of your academic record, including:

  • A list of all completed courses

  • The level of each course (e.g., secondary or post-secondary)

  • Grades or marks received

  • Credit equivalency in the local education system (e.g., Canadian or U.S. high school or university credit)

This evaluation allows the recipient (such as a college or employer) to clearly see that you completed Mathematics 12 or its equivalent, at what level, and how well you performed. It serves as official confirmation that you’ve met specific curriculum requirements.

2. General or Document-by-Document Evaluation

This type of evaluation typically provides a summary of your overall academic qualifications (e.g., “equivalent to a Canadian high school diploma”) but does not include individual courses. If you choose this format, it will not fulfill your need to prove completion of a specific subject such as Math 12. Therefore, it’s not recommended in this context.


When Is a Course-by-Course Evaluation Most Commonly Used?

This type of evaluation is usually required for:

  • College or university admissions, especially for competitive programs that require prerequisite coursework

  • Professional licensing authorities that need to verify your academic preparation

  • Secondary school equivalency assessments when you’re applying for provincial high school equivalency or needing to transfer credits

  • Credit transfers when moving between institutions or education systems

  • Immigration programs where proving a particular academic foundation is necessary (e.g., for trades or skilled worker streams)


What You Need to Submit for a Course-by-Course Evaluation

To obtain a course-by-course evaluation of your high school record, you must prepare and submit the following:

  1. Official transcripts from your secondary school, showing course titles, grades, and the year of completion.

  2. Graduation certificate or diploma, confirming the successful completion of secondary education.

  3. Curriculum or course syllabus (if available), especially helpful if the course name differs from the local system—for example, “Advanced Mathematics Level 2” instead of “Math 12”.

  4. Certified translations of documents, if they are not in English or French.

  5. Proof of identity, such as a passport or government-issued ID, depending on the evaluator’s requirements.

Note: Transcripts must usually be sent directly from the school or relevant education authority in a sealed envelope or secure online system to ensure authenticity.


How the Evaluation Will Identify “Math 12”

Evaluators are trained to understand a wide range of international academic systems. Even if your course is titled differently—like “Advanced Mathematics,” “Mathematics II,” or “Algebra and Calculus”—the evaluators will compare it to the equivalent local standard, such as “Math 12.”

The course-by-course report will include:

  • A description of your Math course

  • A comparison to the equivalent local course (e.g., “Mathematics 12 equivalent”)

  • The year it was taken

  • Your final grade

  • Credit equivalency in the local secondary school system

This clear representation ensures that institutions, employers, or immigration officers reviewing your application can recognize and accept your qualifications.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Proving Completion of Specific High School Courses Like Math 12: Choosing the Right Evaluation Read More »

What Happens If You Don’t Have All the Required Documents for Your Credential Evaluation?

Embarking on the process of getting your educational credentials evaluated for immigration, employment, or further studies abroad can be overwhelming, especially when you realize you might not have every required document in hand. Many applicants find themselves in situations where they lack certain academic records—perhaps due to misplaced certificates, the closure of their educational institution, or incomplete studies. Understandably, one of the most pressing questions is: Can a credential evaluation still be completed if some documents are missing?

The answer is layered and depends greatly on the policies of the evaluation body, the nature of the documents you are missing, and the level of flexibility available for special cases. This blog explores the implications, potential solutions, and best steps forward if you are unable to provide all required academic documents for your evaluation.


The Importance of Providing Complete Documentation

Credential evaluation is a rigorous process designed to assess the authenticity, comparability, and equivalency of your foreign academic qualifications. Evaluation agencies rely heavily on complete, official academic records to ensure an accurate and credible assessment. These typically include:

  • Official transcripts or mark sheets

  • Degree certificates or diplomas

  • Medium of Instruction letters (when needed)

  • Supplementary records for postgraduate studies

  • Proof of completion or graduation

Each document plays a specific role in helping evaluators determine the level, scope, and academic rigor of your studies. Missing even one of these can significantly compromise the integrity of the evaluation process.


Can an Evaluation Be Completed Without All Documents?

In general, credential evaluation agencies cannot complete an evaluation if required academic documents are missing. This includes official transcripts that show completed courses and grades, as well as certificates proving the successful conferral of a degree or diploma. Without these essential components, evaluators are unable to verify your academic achievements or make a valid comparison with the education system of the destination country.

However, there are some nuances to consider:


1. Nature of the Missing Documents

The type of document you’re missing plays a significant role in how your application is processed:

  • Missing Degree Certificate, But Transcript Available: In some cases, if your transcript clearly indicates graduation or completion, and is officially issued by the university, evaluators may proceed with the assessment. However, the final report might be limited or contain disclaimers.

  • Transcript Missing, But Degree Available: This is more problematic. Most evaluators require a transcript to determine the courses completed, credits earned, and overall academic performance. Without this, it is unlikely that the evaluation can proceed.

  • Missing Documents from an Incomplete Program: If you did not complete a degree but wish to have coursework evaluated, some agencies may consider partial evaluations, provided official transcripts are submitted.

  • Lost or Damaged Records: If your documents were lost due to natural disaster, political unrest, or personal circumstances, evaluators may require legal affidavits, police reports, or supporting letters to consider your case.


2. Whether Your Institution Can Resend the Documents

Even if you don’t possess the documents personally, many evaluation agencies accept official academic records sent directly from your institution. You should contact your university or college and request that they send:

  • Transcripts in sealed envelopes

  • Degree confirmation letters

  • Digital records via secure portals (if supported)

If the university complies and sends the documents directly, your lack of physical copies may not be an issue at all.


3. If Your Institution Has Closed or No Longer Operates

In cases where the academic institution has shut down, merged with another, or no longer maintains student records, you should:

  • Identify the education board or archival authority that holds past records

  • Contact national education departments or ministries for guidance

  • Provide a letter explaining the situation

  • Submit any available certified copies or notarized versions

  • Include an affidavit or written testimony regarding your academic history

Evaluation agencies may review your case individually and provide alternative documentation pathways. That said, such exceptions are rare and time-consuming.


4. Submission of Incomplete Applications

Some evaluation agencies will accept your application even if all documents have not yet been received, but they will place the file on hold or mark it as “incomplete.” You may be given a deadline by which all required documents must be submitted. If the deadline is not met, the application may be canceled or withdrawn.

You will not receive an evaluation report until all required documentation is on file and verified.


5. Risks of Proceeding Without Full Documentation

If you attempt to proceed without necessary academic records, you may encounter:

  • Application delays or rejections

  • Incomplete evaluations

  • Reports that do not support your immigration or admission goals

  • Wasted time and money on non-refundable processing fees

In some cases, an evaluation agency might issue a partial or descriptive report, but this is often insufficient for regulatory, educational, or immigration authorities.


What You Can Do If You Don’t Have the Necessary Documents

If you find yourself in this situation, take the following steps:

  1. Contact Your Institution Immediately: Try to retrieve your documents or arrange for them to be sent directly to the evaluation agency.

  2. Reach Out to Evaluation Support Teams: Describe your situation in detail. Some agencies may offer guidance on alternative documentation procedures.

  3. Use a Third-Party Transcript Retrieval Service: There are professional services that assist in obtaining academic records, especially from institutions in another country.

  4. Gather Supplementary Documentation: Submit affidavits, employment letters, old report cards, or other evidence of academic history. These may not replace required documents but can support your case.

  5. Wait Until You Can Submit Everything: If your case is not urgent, consider delaying your application until you have all required documentation in hand.


Conclusion

While it’s natural to hope that a credential evaluation can be completed with whatever documents are available, most agencies cannot and will not finalize your evaluation without receiving all required, official academic records. The integrity and credibility of your report depend on the authenticity and completeness of the documentation you provide.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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What Happens If You Don’t Have All the Required Documents for Your Credential Evaluation? Read More »

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Excellent service by Facts !!! Being placed outside India, I have approached Facts Transcripts for the services. Due to pandemic, there was no response at the college. At last, Ms Manjula personally visited the college and the transcript was obtained. My transcript was sent successfully on personal intervention. Facts transcript does the job professionally !! Great job !!!

Ayesha Shaheen

Facts has indeed lived upto their brand promise - “decide with confidence”. The experience was seamless and smooth from end to end. Facts can definitely have my vote of confidence when it comes to seeking help with transcripts, even when you are not stationed there. Keep delivering the very best!! 👍🏻

Saju Ramachandran

Able to get the Transcripts being remote without needing to visit the Uni or any office was a luxury!! Thanks to FACTS, was able to get the transcripts sitting in UK, without any hassle and in the promised time lines. Would definitely recommend them for any Transcript related opportunities….

Archana Sridhar

I am extremely happy with the services that FACTS has rendered . What’s very important to take note of is the timelines that they adhered to . Commendable indeed ! Keep up the good work!

Robin Pinto

Excellent services. I got my transcripts done even though I was abroad. Just had to send my documents and they did everything. They are professional prompt on their commitments. I definitely recommend them specially for the people living abroad.

Pavithra Sharma

I was hesitant in the beginning to get my transcripts from a 3rd party and due to pandemic situation outside I decided to get my transcripts submitted through FACT Transcripts. Why I choose FACTs is that I read super good reviews about the service in the Google and they lived upto the expectations. I was very happy as my college was an affiliated college to the BU I had to get the transcripts signed from the college and then submit to the university. This I was unaware but it was taken care by FACTS and they helped get the right things at right time. Within 28 days my transcripts were submitted to WES. Very happy with the service.

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Very professional service . I highly recommend to all who wants for transcripts service from universities you can 100% trust for facts transcript service . During this pandemic time they offering great service .

Rushda Irfana

The service was excellent. It was absolutely stress free as i received the updates regularly for my case. I would totally recommend Facts Transcripts especially if you are overseas and trying to get it sorted for your certificates issued from Indian Universities.

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Kudos to Facts team ! Excellent And exceptional services . I have availed their services twice one before covid era and another in covid times .Team is quite dedicated and always delivers services within time line 😊😎

Sunil Murkikar

II like Fact I am outside of country and found Facts service for my Transcripts from multiple universities in India I love them to get my application done in this tough time at affordable fees They visited to university on my behalf in person and get the transcript done They are really very helpful team I really like is there prompt response to your massage, and easy accessible. My application was handled by Ms. Manjula and she did a great job, she was all time accessible to my communication. She personally visited to university for my case and get it done in this tough time to travel. I would highly recommend going by FACTS in case you need your transcripts. Wish you all success and safe life 👍

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Facts Transcripts and Verification Inc are a very professional body and can be relied upon to do their tasks ably and competently. I wish them all success.

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I am amazed to see the professionalism of Facts Transcripts. I received my Transcripts within 22 days. It is the most reliable and efficient service portal for any process. Thank you for such a prompt service.🌟🌟🌟🌟🌟⚘.

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Truly, FACTS as the name goes, they are 200% committed to their customers. Despite the 2nd wave in India, I could get my Transcripts sent to WES. I express my gratitude to FACTS for their whole hearted efforts and continuous follow up with the institution. Also, I am sorry to know the person who had submitted by application had passed away due to COVID at a young age of 29yrs. Condolences to his family. Despite the hardships FACTS manager was in touch with me continuously assuring me and seen that things are done. Appreciated all the best efforts and good work by FACTS.

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We had a great experience with fact transcripts . Basically we really like their way of doing work. It's so transparent and fast which is great for anyone who desperately wants their degree or transcripts. We highly recommend fact transcripts services to everyone.

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The whole process was seamless and efficient. We didn’t have to follow up at all and yet we received regular status updates. We knew exactly what was happening and I highly recommend Facts Transcripts for facilitating assessment of educational credentials for immigration purposes..

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Even though when I reached out to them for an enquiry I didn’t receive positive reply, I still went to proceed with Fact Transcripts, it was done faster than expected!

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Genuine services. I am extremely satisfied. They got the verification done in a very short period of time and the charges were minimal too.

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Smooth process of getting your transcripts via Universities and timely updates were notified.

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I am highly satisfied with Facts Verify service. The team is very professional, 100% genuine and responds to all our queries, every email. I have got the transcripts which dates back to almost 15 years. The team followed up and made it possible. I am really thankful to Kiran and Priya for their continuous support and service. The best service you can expect especially if your's is a complicated requirement.

Angshuman Buragohain

Facts Transcripts is very reliable and genuine transcript service provider. I wanted my transcript very urgently and It was extremely tough to get the transcript from my university since it is in very remote area but I relied on Facts Transcripts and they GET IT DONE. I really appreciate their help and I recommend everyone who wants their transcript can always go for Facts Transcripts.

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Great Customer service! Very patient in answering all my questions and doubts. Received documents by expected date. Hassle free process. Trustworthy and will recommend to others.

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Good and Trustable Service, I am so happy with the services I also given them my video testimony on YouTube

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Good and Trustable Service, my 5 Star to FACTS Transcripts

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Thank you so much for completing, my transcript, my 5 Star to FACTS Transcripts, check out my video testimony on why FACTS is best

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Wonderful experience.. Just a message sent to them for clarity about Medium of Instruction(MOA)saved my money and time.. Without even knowing,without a penny..got what I needed in my hands..safe and secure.. Thanks to FACTS..Keep helping and growing..to keep that smile in faces that deserve..🙂

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Great experience to get the service from the FACTS. Thank you FACTS team for the provided service within the said time and good coordination. I strongly recommend them as they are reliable and trustable.

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FACTS Transcripts provided excellent service and delivered my duplicate degree and transcript. Highly recommend their services, I have also given my video testimony watch on youtube!.

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The team at Facts Transcript is the best. Because I am not in India, and I need to get my official transcript and finish the WES process. I asked a few friends to do it on my behalf, but after that I got to know it is a very complicated process that requires my presence, I asked my friends to obtain an agency number so they could do it without my presence after doing some research and talking to my friends about few agency I got to know about facts transcript. They helped me and explained the procedure to me. I paid the fee right away(which is the BEST PRICE in the market), and the process of issuing transcripts and completing my WES process from india started within a week process form banglore got completed and they have provided me with DHL tracking info. Within 6 days I got another update from WES that they got my official transcript . THANKS YOU once again to Fact team for making this process very easy to me..

Chandrashekar Athmakuru

The process of getting my transcripts verified through FACTS was smooth and hassle-free. I appreciate their efficiency and professionalism

Mansoorali N

It was wonderful experience Beyond expectation specially as an agent in Bangalore. I appreciate your immediate response on queries and well sophisticated system portal. I was little worried about processing formalities, duration and extra charges. But you were straight forward and systematic. I assure, You would be my first choice that I would recommend. Thank you so much FACTS Team…….😍

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Got my transcripts done staying in abroad. Best service *thumbsup*

Abin Tom

Great service. Mr Kiran very professional and easy approachable person. Thank you so much for your support*

Sameer Hassan

Facts transcripts give the best services to there customers. In terms of transcripts on time or reply to the emails. Regular update by them.

Bilal Wardak

One of the Best Places. Thanks Facts Transcripts and Verifications Team for helping me out. They are very helpful. Just By contacting and Sending the Fee, the gave me the account login details and told me to upload all my documents. I am waiting for my Transcripts to be send by them to WES

Mahesh Vamuela Prakash

I needed my Engineering transcripts verified from my university, since i am out of the country i was searching online for a trusted organization who can help me with getting my transcripts verified. I found Facts Transcripts and had reached out to them. They responded immediately and guided me on what is required for them to get the transcripts verified. the whole process as done easily and efficiently online. They kept me updated through their portal and emails and finally received. They made a super daunting task especially when you are far away and need it immediately look very simple and easy. They have a very organized and are trustworthy. Thank you to each and everyone from the Facts Transcripts Team!

Julin & Jo

Even though it was a bit delayed, they made sure my work was done. Thanks a lot guys !! 100% recommended

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One of the best professional service . Most reliable. Quick to respond for any queries. I would recommend facts for people who needs help for attestation or transcripts..good job team..thank you and really appreciate your support.

Mohamed Fahad

They are 100% genuine on their service. I gave my transcripts for three different Universities and they made everything successful in short period of time as they keep on following with the university and get the task done. I am specially thanking Ms.Manjula for her effort and keeping me updated on daily basis. Highly recommending this firm for your certificate verifications, transcripts, etc....

GOG

Highly Recommended and Trustworthy. One of my friend in Canada suggested Facts transcript for WES. My process took long time due to college process and other unforeseen circumstances .I worked with Manjula from past few months she always used to give timely responses and made it work sent transcripts to WES. Don't sit and read negative reviews just go for it .

NAWAJISH MAEEN

Good Service, hassle free process for transcripts. I was impressed with the customer service at FACTS

Bharath H S

FACTS Transcripts and Verification exceeded my expectations with their attention to detail and thoroughness in verifying my documents.

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Even though when I reached out to them for an enquiry I didn’t receive positive reply, I still went to proceed with Fact Transcripts, it was done faster than expected.

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It is my pleasure to thank FACTS TRANSCRIPTS for their valuable service and continuous support in my WES Application Process. I really appreciate them for their understanding and helping me regarding the submission of Transcripts, Marksheets and Degree Certificates from the respective universities and sending the same to WES, Canada. I feel that the submission of required documents to WES, Canada couldn't have been achieved without their guidance, which is going to help me in the future. Overall, the service, email responses, process were fast and perfect. Thank you FACTS for your valuable service and assistance. I'm sure you deserve this compliment.

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I highly recommend FACTS Transcripts and Verification for anyone in need of transcript services. They are reliable, efficient, and provide excellent value

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I really appreciate the support and help provided by Kiran my Transcript case. Over this short amount of time he became my friend and guided me on each phase of my transcript process. I will definitely refer Kiran and Facts Transcript to any transcript process!!! Good Job Kiran!!!

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I was impressed with the level of expertise and professionalism displayed by the team at FACTS Transcripts and Verification. Thank you for your excellent service!

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Very happy with the services provided, team is very helpful and keep you updated on timely basis, I had a great experience working with FACTS Transcripts and Verification.

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