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Are Certified or Notarized Documents Acceptable in Place of Original Academic Records?

When applying for academic credential evaluation, immigration processes, licensing examinations, or international university admissions, understanding what types of documents are accepted is essential. A question that frequently arises is whether certified or notarized copies can be submitted instead of the original academic documents. While it may seem like a simple substitute, the answer involves several nuances depending on the evaluating body, institution requirements, and the purpose of the document submission.

This blog explores in detail what certified and notarized documents are, how they differ from originals and official documents, and under what conditions—if any—they may be accepted in place of original academic credentials.


Understanding the Terminology: Certified vs Notarized vs Original Documents

Before diving into acceptance criteria, it’s important to understand the definitions:

  • Original Documents are the first-issued, authentic documents you received from your educational institution. These include original transcripts, degree certificates, mark sheets, and provisional certificates.

  • Certified Copies are copies of your original documents that have been stamped, signed, or sealed by a recognized official, usually from the issuing university, an authorized government department, or a registered academic agency. The certifying authority confirms that the copy is a true reproduction of the original.

  • Notarized Copies are certified by a notary public, who verifies that the copy is a faithful reproduction of the original document. This is often done for legal or administrative purposes.

  • Official Documents are those sent directly by the issuing institution to the recipient body (e.g., evaluation agency, immigration office, or university) either in sealed envelopes or via secure digital platforms.


Are Certified or Notarized Documents Considered Valid for Evaluations?

The acceptance of certified or notarized documents depends entirely on the organization or institution to which you are applying. While they might seem equivalent to originals, not all entities treat them that way.

1. For Credential Evaluation Agencies

Most credential evaluation agencies do not accept notarized or certified copies as a substitute for official academic documents. Their policies generally require that official transcripts or academic records be sent directly from the institution, ensuring authenticity and integrity.

Some may permit certified or notarized documents only under specific circumstances, such as:

  • When the educational institution no longer exists

  • In regions where direct document submission from universities is not possible

  • For degrees that were issued decades ago and cannot be retrieved through formal channels

In such cases, you may be asked to submit:

  • A certified/notarized copy of the degree

  • A sworn affidavit explaining the circumstances

  • A letter from the defunct institution’s overseeing board or authority

  • Additional supporting documents (e.g., employment verification, historical academic record)

But these exceptions are rare and reviewed case-by-case.

2. For Immigration or Licensing Purposes

Immigration authorities usually require evaluated credentials, which in turn rely on official documents. Therefore, notarized or certified documents submitted independently may not be sufficient unless specifically requested during follow-up correspondence or under unique documentation policies.

3. For Universities and Educational Institutions

Some academic institutions may accept notarized or certified copies during the initial stages of admission but typically require original or official documents before final enrollment or registration. They may also insist on official transcripts and degree certificates being sent directly from the previous university, especially for postgraduate or doctoral admissions.


Common Misconception: “Certified = Accepted Everywhere”

Many applicants mistakenly believe that having their degree certificate notarized or certified makes it automatically valid for international applications. While a certified copy can be useful for your personal reference, job applications, or in specific legal situations, it does not carry the same authority as an official document sent by the institution itself.

Furthermore, even if a notary public verifies the document’s contents, they do not have the authority to verify academic validity, which is crucial in educational evaluations.


What to Do If You Can’t Submit Original or Official Documents

If you are unable to submit original or official academic records, here are steps you can take:

  1. Contact Your Institution: Most universities have a transcript or records department that handles official document requests. Ask whether they can send your records directly to the relevant evaluation body.

  2. Check Institutional Policies: If your university has closed or no longer maintains academic records, find out which body has taken over record-keeping (e.g., a state board, national accreditation body, or central archive).

  3. Seek Pre-Approval: If certified or notarized documents are your only option, reach out to the recipient organization and explain your situation. Request written confirmation that your documents will be reviewed or considered.

  4. Prepare Supporting Documentation: Alongside certified or notarized copies, include explanatory letters, proof of university closure, affidavits, or alumni documentation that can help verify your credentials.

  5. Use a Trusted Documentation Service: Services that specialize in transcript procurement and academic verification may be able to help facilitate the official sending of your documents even if you no longer live in the country or region of your institution.


The Role of Certified or Notarized Documents

While certified and notarized documents are not commonly accepted as substitutes for official records, they still play a role in certain circumstances:

  • Supporting documents for verification in appeal processes

  • When applying to a university that allows temporary document submission

  • For job applications in regions where notarization is trusted for legal validation

  • As backup documentation in immigration applications

However, these are supplementary uses—not replacements for officially issued transcripts or credentials.


Final Thoughts

In summary, while certified or notarized documents may appear legitimate and professional, they cannot replace original or official academic documents in most credential evaluations or immigration processes. Only the academic institution that issued your credential can provide the official documentation required by evaluating agencies, educational institutions, or government bodies.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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Understanding the Difference Between Original and Official Academic Documents: A Complete Guide for International Applicants

When applying for credential evaluation, immigration, higher education, or licensing abroad, applicants are often asked to submit either “original” or “official” documents. These terms, though they may sound similar, have very different meanings in the context of document verification and academic assessments. Knowing the distinction between the two can save you from delays, rejections, and unnecessary expenses.

This blog will break down the differences between original and official documents, explain why they matter, and guide you through how to meet document submission requirements effectively for international evaluations or applications.


What Are Original Documents?

Original documents are the physical, authentic academic records that were issued directly to you by your educational institution. These are typically the documents you received at graduation or upon completion of your program. They carry institutional stamps, signatures, seals, or holograms that verify their authenticity.

Examples of Original Documents:

  • Original degree certificate issued at convocation

  • Original mark sheets or transcripts provided by the university

  • Provisional certificate (original copy)

  • Convocation certificate with institutional seal

  • Original diploma

These are the personal copies you physically possess and are often used for personal records, job applications, or initial educational assessments where unofficial documentation may suffice.


What Are Official Documents?

Official documents, on the other hand, refer to academic records that are issued directly by the institution to the receiving organization or agency, such as a credential evaluation service, university admissions office, licensing authority, or immigration board. These documents must come from the institution through a secure and verifiable channel, which adds an additional layer of credibility.

Official documents are considered more secure and reliable because they bypass the applicant, thereby reducing the chances of alteration or forgery.

Characteristics of Official Documents:

  • Sent directly by the university or board to the evaluator

  • Often bear an institutional seal, registrar’s signature, and date of issue

  • May be printed on security paper or carry a watermark

  • Usually sent in sealed, tamper-proof envelopes or through official digital portals or email addresses

  • Some institutions now provide official digital copies using secure academic exchange platforms


Key Differences Between Original and Official Documents

Feature Original Documents Official Documents
Issued to The student directly Sent to the recipient organization
Ownership Held by the student Delivered directly from institution
Acceptable for credential evaluation? Often not accepted unless sent officially Preferred and often mandatory
Tamper-proof? Vulnerable to alterations Secure and traceable
Format Physical hard copy Physical (sealed envelope) or digital (official email/portal)
Required for immigration or formal applications? No (unless sent as official) Yes

Why Is This Distinction Important?

Understanding whether you need to submit original or official documents is crucial for ensuring your application is accepted. For most credential evaluations, immigration assessments, and university admissions processes, official documents are mandatory. This is because the receiving authorities need to be certain that the documents are legitimate and unaltered.

Submitting only your original documents (the ones in your possession) may not meet the requirement if they are not sent directly by your academic institution. Many institutions and evaluation agencies explicitly state that any documents that pass through the applicant’s hands are not considered official.


What Happens If You Submit the Wrong Type?

Submitting original documents when official ones are required can lead to:

  • Rejection of your application

  • Delays in processing

  • Requests to resend documents

  • Extra fees for reprocessing or evaluation

  • Possible ineligibility for a program or immigration pathway

In some cases, your documents may even be returned to you unused or destroyed if they are not in the correct format.


How to Ensure You Submit the Right Documents

  1. Carefully read the document submission guidelines of the organization you’re applying to. They will specify whether they require original or official documents.

  2. Contact your academic institution’s registrar or examination controller to confirm their process for sending documents officially. Many universities have dedicated departments or online portals to send sealed transcripts or certified copies directly.

  3. Ask for sealed envelopes or secure digital submissions. Most credential evaluation agencies and universities only accept documents if they arrive in a sealed envelope directly from the issuing body or from an official institutional email address.

  4. Do not open sealed envelopes meant for third-party agencies. If you open them, they become unofficial.

  5. Track the delivery. If your institution is sending physical documents, ask for courier or tracking details to ensure they arrive at the correct destination.


What If Your Institution Is Closed or Cannot Send Official Documents?

In such situations:

  • Reach out to the evaluating agency or recipient institution to explain the issue.

  • Provide supporting documentation or notarized copies.

  • Some evaluation bodies offer alternative procedures or exception requests.

  • In rare cases, a sworn affidavit or legal declaration may be accepted alongside original documents.

However, you must never assume that original documents will be accepted in place of official ones without confirmation.


Final Thoughts

In academic and professional credential evaluation, precision matters—and the terminology around document submission is no exception. Understanding the difference between original and official documents can prevent costly errors and ensure a smooth journey, whether you’re applying for immigration, further education, or professional licensing.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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How to Determine the Right Type of Credential Evaluation for Your Goals

When you are planning to use your academic credentials abroad—whether for immigration, further education, employment, or professional licensing—one of the first and most important steps is determining the type of credential evaluation you need. With multiple evaluation formats available, it’s essential to understand their purpose, differences, and relevance to your situation. Selecting the wrong type of report can delay your plans and result in additional time and cost. This blog aims to provide you with a comprehensive guide to help you make an informed decision about which evaluation type best aligns with your objectives.


Understanding What Credential Evaluation Is

Credential evaluation is the process of analyzing academic records earned outside of a country—such as degrees, diplomas, or certificates—and determining their equivalency in the educational framework of the destination country. The evaluation helps institutions, employers, and immigration authorities understand how your foreign education compares to their standards.

However, not all credential evaluations serve the same purpose. Each has its own format, level of detail, and target audience. Before choosing one, it is critical to match the type of evaluation with the goal you intend to achieve.


Step-by-Step Guide to Determining Which Type of Evaluation You Need

1. Clarify Your Purpose

The type of evaluation required depends on your intended use. Ask yourself:

  • Am I applying for immigration?

  • Do I plan to pursue higher education?

  • Am I seeking professional licensure?

  • Is the evaluation required for employment purposes?

Each of these pathways typically calls for a different kind of assessment.


Types of Credential Evaluations and When to Use Them

A. Educational Credential Assessment (ECA)

Purpose: Primarily used for immigration applications, especially to countries like Canada.

What It Includes: An ECA verifies your highest completed credential and provides its equivalency in the local system.

Who Needs It: Individuals applying through skilled worker or express entry immigration programs.

Note: Not all ECAs are the same—ensure the agency you choose is recognized by the immigration authority of your target country.


B. Course-by-Course Evaluation

Purpose: Required by universities and colleges for admissions or for transfer credit evaluation.

What It Includes: Detailed analysis of each subject, grade, and credit earned. This evaluation lists course titles, grades, and semester hours, with a corresponding GPA.

Who Needs It: Applicants to undergraduate or graduate programs, especially if they are seeking advanced standing or credit transfers.


C. Document-by-Document Evaluation

Purpose: Often used for employment or general education equivalency in non-regulated sectors.

What It Includes: Summary of degrees, diplomas, and certificates, with their equivalency in the target country’s educational system. It does not include course-by-course detail.

Who Needs It: Job seekers applying to non-technical or non-licensed roles where an overview of educational level is sufficient.


D. Professional Licensing Evaluation

Purpose: Required by regulatory bodies or licensing boards to assess qualifications for professional practice (e.g., engineering, medicine, law).

What It Includes: Depending on the profession, this can range from a basic ECA to a very detailed course-by-course or subject-specific evaluation. Sometimes supplementary exams or assessments are also required.

Who Needs It: Individuals applying for licenses in regulated professions.


Additional Considerations Before Choosing an Evaluation

1. Review the Requirements of the Institution or Authority

Before selecting an evaluation type, consult the official requirements of the organization or authority you are applying to. Educational institutions, immigration agencies, and employers usually specify exactly what type of evaluation is acceptable.

2. Understand Recognition and Acceptance

Make sure the evaluating agency is recognized by the institution or regulatory body. For example, certain immigration pathways require assessments from only specific credential evaluation organizations.

3. Factor in Credential Level

Some evaluations only assess the highest credential earned, while others may require you to submit all post-secondary documents. Be clear about how many credentials you need assessed, as this affects both the cost and the time required.


Common Scenarios and the Right Evaluation Type

Scenario Recommended Evaluation Type
Immigration to Canada Educational Credential Assessment (ECA)
Applying for Master’s in the U.S. Course-by-Course Evaluation
Employment in Business or Marketing Document-by-Document Evaluation
Seeking licensure as an Engineer Course-by-Course or Profession-Specific Evaluation
Professional certification in Healthcare Licensing Evaluation with Course Analysis

What to Do If You’re Still Unsure

If you’re still uncertain about which evaluation type to choose:

  • Contact the receiving institution or employer directly. They can confirm their exact requirements.

  • Reach out to the credential evaluation service provider. Most agencies offer pre-application consultations or FAQs to help guide your decision.

  • Avoid assumptions. Choosing the wrong report can mean reapplying, resubmitting documents, and paying additional fees.


Final Thoughts

Determining the right type of credential evaluation is a foundational step in any cross-border academic or professional journey. Whether you’re seeking immigration, continuing your studies, or applying for a job or license, your evaluation must meet the exact needs of the organization reviewing your credentials.

A thoughtful approach—one that aligns your goals with the correct type of evaluation—ensures you avoid delays, save money, and position yourself for success. Always read the fine print, confirm requirements with the relevant authorities, and choose the report type that aligns with your objective.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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Understanding How You Receive Your Educational Credential Assessment (ECA) Report: Will It Be Available in Your Online Account?

Once you’ve gone through the effort of gathering documents, meeting eligibility requirements, and completing the submission process for your Educational Credential Assessment (ECA), a key concern naturally follows: how and where will you receive the final report? Many applicants, especially those managing their immigration, employment, or academic aspirations from abroad, want reassurance that their ECA report will be easily accessible. One common question that arises is whether the ECA will be posted to an online account.

The answer is yes, in most cases, your ECA results will be posted to your personal online account with the assessment body you applied through. This digital delivery method is now considered a standard and secure approach to distributing results. Below is a comprehensive breakdown of what you can expect.


What Is an ECA and Why Access Matters?

An Educational Credential Assessment is an evaluation of your foreign academic credentials to determine their equivalency to local academic standards—typically within Canada, but also in other countries where credential assessment is necessary. It is a required step for many professionals, students, and skilled immigrants who wish to prove the legitimacy of their education.

Once your application has been reviewed and your report is finalized, being able to quickly view, download, and share your ECA can make a significant difference—especially when facing immigration application deadlines or responding to job offers that require credential verification.


How the Online ECA Delivery System Works

When you submit your application to the credential evaluation authority, you’re typically asked to create a secure personal account on their platform. This account becomes your primary dashboard for managing your entire ECA process, including document submission updates, application status, correspondence with the evaluators, and ultimately, receiving your finalized report.

Once the report is complete, a digital version is uploaded directly to your account. You’ll usually receive an email notification informing you that your assessment is ready to be viewed or downloaded.

Some key features include:

  • PDF Report Availability: The digital copy is usually downloadable in PDF format, which you can save for your records or use when submitting electronic applications to immigration or credential recognition authorities.

  • Printable Version: The PDF version may be printed and used when a physical copy is required, although some entities will still require an official hard copy directly from the evaluating agency.

  • Permanent Online Access: Many assessment agencies allow you to return to your account at any time to retrieve copies of your report, which is useful for future immigration steps, credential renewals, or additional applications.


Benefits of Receiving Your ECA in Your Online Account

Receiving your ECA online offers several advantages, especially for international applicants:

1. Speed and Convenience

There is no need to wait for international postal delivery, which can take weeks. As soon as the report is completed, it’s uploaded to your account instantly.

2. Ease of Submission to Immigration Authorities

Immigration systems in many countries now allow for online uploading of ECA results. Having digital access means you can immediately transfer or upload your report without delay.

3. Secure and Centralized Access

Your online account acts as a secure portal, allowing you to access all of your correspondence, documents, and reports in one place.

4. Document Management

You can view all your previous orders, application details, status updates, and copies of your report through your account interface, eliminating the need for email or paper storage.


What About Physical Copies?

While the digital version is standard and sufficient for most needs, some situations might still require a hard copy of your ECA. In such cases:

  • You may be given the option to order a printed report at the time of application or afterward through your online account.

  • A printed version may be sent to your mailing address by standard or courier service.

  • Additional copies may be ordered and mailed directly to institutions, employers, or immigration authorities upon request.

If a physical copy is important for your application or required by an institution, check whether your assessing body provides this service and the associated fees.


Special Notes for Applicants to Immigration Programs

In cases involving immigration, particularly to Canada, the assessing agency may electronically transmit your ECA results to the immigration authority directly as well. However, you still receive a copy in your online account for your own records and to include the reference number in your application forms.

Be sure to:

  • Monitor your email inbox (and junk/spam folder) for notifications about your ECA availability.

  • Log into your online account frequently to check for status changes or document uploads.

  • Save a copy of the ECA PDF and keep your account credentials secure for future access.


Conclusion

Yes, your ECA report will be posted to your online account. This method of delivery is fast, secure, and convenient, ensuring that you can access your evaluation report from anywhere in the world as soon as it’s ready. Digital access empowers you to take timely action on your immigration or professional goals and keeps your credential recognition process smooth and efficient.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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Applying for an Educational Credential Assessment (ECA) for a PhD Without a Transcript: What You Should Know

Pursuing a PhD is a major academic achievement, and when individuals decide to immigrate or seek employment or further education abroad, they often wish to have their doctoral qualifications officially recognized. One of the key steps in this process is obtaining an Educational Credential Assessment (ECA), which is used to evaluate how a foreign educational credential compares to the academic standards of another country, such as Canada.

However, what happens when you have completed your PhD program but do not have a transcript? Can you still apply for an ECA? And if so, what documents should you submit in place of the transcript? This comprehensive guide will help you understand the process, challenges, and solutions available to those in this situation.


Understanding the Role of a Transcript in an ECA Application

A transcript is a detailed academic record that outlines the courses you took, the grades received, and other academic information such as research work or dissertation completion. For most academic programs, especially at the undergraduate and master’s levels, transcripts are a required part of the ECA application.

When it comes to doctoral programs, however, the structure of the coursework may be different—or in some cases, there may be no formal coursework at all. Some PhD programs are based solely on research and culminate in a dissertation or thesis. This often leads to a situation where no traditional transcript exists.


Can You Apply for an ECA Without a Transcript?

Yes, it is still possible to apply for an ECA even if you do not have a transcript for your PhD program. The key lies in understanding what alternate documents are considered acceptable and how to ensure those documents are sent and received in the correct format.

The assessing authority typically requires documents that can clearly verify your enrollment, progress, and successful completion of the doctoral degree. If a transcript is not available, equivalent academic records must be provided in its place.


Acceptable Documents in the Absence of a PhD Transcript

If you don’t have a formal transcript for your PhD, you may consider submitting the following documents, provided they come directly from your awarding institution:

1. Degree Certificate or Provisional Certificate

This is a mandatory document. It serves as official confirmation that you were awarded the doctoral degree. It should include:

  • Your full name (as it appears in your passport)

  • Title of the degree (e.g., Doctor of Philosophy)

  • Specialization or field of study

  • Date of conferral

2. Official Letter from the University Registrar or Head of Department

In place of a transcript, you may request your university to issue an official letter that includes:

  • Confirmation that your PhD was by research

  • The title of your thesis/dissertation

  • Duration of the program

  • The dates of your registration and completion

  • A statement confirming that there was no formal coursework and therefore no transcript exists

  • The medium of instruction used (usually English, if applicable)

This letter must be on official letterhead, signed by an authorized official, and include the university’s seal or stamp.

3. Copy of Your Final Thesis or Dissertation Abstract

While not always required, including an abstract or summary of your doctoral thesis can further validate the nature of your studies. Some evaluating bodies may ask for this as supporting documentation.

4. Supervisor’s Statement (If Available)

Though optional, a letter from your PhD supervisor attesting to your research work, timeline, and successful defense of your thesis can add further legitimacy, especially if issued on official university letterhead.


Submission Guidelines

Regardless of which documents you are submitting, the most important thing is how they are submitted:

  • The documents must be sent directly from the issuing institution to the evaluation body.

  • Self-submitted documents are usually not accepted.

  • Ensure that all documents are sealed and signed across the flap, if physically mailed, or officially emailed through the institution’s administrative office.

  • Any document not in English must be accompanied by a certified translation.


Additional Considerations

• Authenticity Is Key

Even if you lack a transcript, the documents you submit must be official and verifiable. Informal letters or documents not issued by the university will not be accepted.

• Prepare for Delays

Because your case may be considered “non-standard,” the assessment body may take additional time to evaluate your credentials. Be patient and provide all requested clarifications promptly.

• Contact Your University Early

Universities may take time to process letters or provide confirmation of research-based degrees. Start the document request process as early as possible to avoid delays in your ECA.

• Communicate Clearly With the Assessing Body

If you’re unsure whether a transcript is needed or what specific documents they will accept in lieu of one, consider reaching out directly for clarification before submitting your application.


Final Thoughts

Applying for an ECA with a PhD but without a transcript may seem challenging, but it is certainly feasible if approached methodically. The key lies in providing strong alternate documentation that demonstrates the legitimacy and academic rigor of your doctoral studies.

Universities around the world offer research-based PhDs without coursework, and educational assessment bodies are accustomed to evaluating such cases. As long as your degree was earned from a recognized institution and you can present official documentation to support it, the ECA process can move forward.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

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Middle Name Missing on Your ECA Report: Will It Be Accepted by Immigration Authorities? A Detailed Guide

One of the most common concerns among applicants who receive their Educational Credential Assessment (ECA) report is noticing that certain details—like a middle name—are missing or appear differently than expected. If your middle name does not appear on your completed ECA report, it’s understandable to feel anxious, especially when immigration processes demand accuracy and consistency in all official documents.

The good news is that this issue isn’t necessarily a deal-breaker. But it’s important to understand how such discrepancies are viewed by immigration authorities and what steps, if any, you should take to resolve or clarify the situation. This detailed guide will walk you through everything you need to know.


Understanding the ECA Report and Its Role in Immigration

The ECA is used by immigration authorities to determine the Canadian equivalency of your foreign educational credentials. It’s a third-party verification that provides an assessment of your degrees, diplomas, or certificates from outside the country.

This report becomes part of your immigration application package and is matched against your personal identity documents, such as your passport and educational records. Because of this, applicants are often concerned that even small inconsistencies—such as a missing middle name—might result in delays or rejections.


Why Is My Middle Name Missing From the ECA Report?

The omission of your middle name in an ECA report can happen for several reasons:

  • Name Formatting Practices of the Evaluating Agency: Some organizations format names using only the first name and surname.

  • Institutional Documents Submitted: If your academic records (like transcripts or certificates) didn’t include your middle name, the agency may not have included it in their final report.

  • System Limitations or Character Restrictions: Some reporting systems are restricted to certain character lengths or formatting conventions.

  • Clerical Oversight: In rare cases, an error during data entry could omit your middle name.

Regardless of the reason, what matters most is whether this discrepancy poses a challenge during your immigration application.


Does the Missing Middle Name Affect Your Application?

In most cases, no—it does not disqualify your application. Immigration authorities are primarily concerned with identity verification and document consistency. If your ECA report matches your first name and surname correctly and there are no other identity issues or mismatches, the absence of a middle name is unlikely to cause rejection.

Here’s how this issue is generally viewed:

  • If Your First and Last Names Match Perfectly: This is usually sufficient for identity verification. The middle name, while helpful for distinction, is often treated as optional in many document systems.

  • If All Other Documentation Supports Your Identity: Including a passport, birth certificate, and academic records, immigration officers can reasonably conclude that the ECA report refers to the same individual.


How to Handle the Situation: Step-by-Step

If your middle name is missing from your ECA report, here’s what you can do to ensure that it doesn’t become a problem:

1. Compare the ECA with Your Passport and Other Documents

Carefully verify that your first name and last name appear exactly as they do on your passport. If those match, the missing middle name is rarely problematic.

2. Prepare an Explanation Letter (If Needed)

Though not mandatory, you may choose to include a Letter of Explanation (LoE) with your immigration application. In this letter, briefly state that your middle name was omitted from the ECA report due to formatting or record discrepancies but affirm that all documentation refers to you. This preempts questions and provides transparency.

3. Include Supporting Documents

Attach a copy of your passport, academic credentials, and any name change affidavits (if applicable) along with your ECA when submitting your immigration application. This helps reinforce your identity and provides a complete picture for officers reviewing your case.

4. Consider Contacting the Evaluating Body (Optional)

If you strongly feel the middle name should appear, and your official academic documents do include it, you can contact the evaluating body to inquire about an amended report. However, this is usually not required unless advised by immigration authorities or if other issues exist in your report.


When You Should Be Concerned

While a missing middle name alone is not typically a cause for concern, certain situations require extra caution:

  • If Your Middle Name Is Used as a Primary Identifier in Other Documents: For example, if your middle name appears as part of your surname or is the only distinguishing factor between you and another family member, clarification may be needed.

  • If You Have Undergone a Legal Name Change: And your ECA doesn’t reflect the updated name, you should provide legal name change documents and explain the discrepancy clearly.


Final Thoughts

The absence of a middle name on your ECA report is not usually a critical issue, especially if your first and last names match your passport and academic records. Immigration officers understand that formatting differences occur and are trained to evaluate documents holistically.

Still, it’s your responsibility to present a clear and consistent application. If a middle name discrepancy causes confusion, a simple Letter of Explanation and supporting identity documentation are often sufficient to resolve the matter. Unless advised otherwise, there’s generally no need to request a correction or re-issuance of the ECA report just to include a middle name.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

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Can I Upload Additional Documents Online After Submitting My Credential Evaluation Application? A Comprehensive Guide

Submitting your application for an Educational Credential Assessment (ECA) marks a significant milestone in the immigration or academic qualification process. However, many applicants later realize that they either missed uploading a required document or obtained a more recent, updated version that they want to include. Naturally, this leads to a common and critical question: Can I still upload documents online after submitting my application?

The short answer is: It depends on the policies of the evaluating body and the stage of your application processing. But there’s more to consider. In this in-depth blog, we will break down every aspect of this question—explaining what you can do, when you can do it, and how to avoid delays or rejections in your credential assessment process.


Why You Might Need to Upload Additional Documents After Submission

There are several situations in which applicants feel the need to add or replace documents after the application has already been submitted:

  • You forgot to include a required document such as an identity proof or degree certificate.

  • You’ve received a new or corrected transcript from your academic institution.

  • You legally changed your name and want to submit updated identification.

  • You were contacted by the credential evaluation agency requesting clarifications or additional documents.

  • You want to provide a translation of a document originally submitted in a non-English language.

Regardless of the reason, timing and protocol are crucial.


What You Need to Understand First: Application Status

Your ability to upload new documents online greatly depends on the current status of your application:

1. Before Your Application Is Reviewed

If your application is still in the queue and has not yet entered the evaluation stage, some agencies may allow you to add or upload documents via your applicant portal. In this phase, it’s often easier to supplement or update your file without any formal request.

2. During the Evaluation Process

Once your application has moved into the review or evaluation stage, your access to make modifications or additions may become limited. Many agencies disable editing rights at this point, as evaluators rely on a locked, consistent set of documents. In these cases, you may be required to submit a formal request to upload new documents or wait for the agency to contact you with instructions.

3. After Report Is Issued

If your ECA has already been issued and you later discover that a document was missing or incorrectly submitted, you generally cannot alter the report retroactively. You may be advised to submit a new application or request a reassessment (if permitted by the agency) by providing the updated documents.


How to Upload Additional Documents (If Allowed)

If the credential evaluation agency permits document uploads after submission, here’s how the process typically works:

Step 1: Log Into Your Applicant Portal

Most evaluation services offer a secure online portal where you manage your application. Once logged in, you’ll need to navigate to your active application and check if the “Upload” feature is still available.

Step 2: Verify the Type of Documents You Can Upload

Some platforms restrict uploads to certain categories—e.g., identification documents, translations, academic records. Make sure your document matches the correct category to prevent confusion or delays.

Step 3: Follow Naming and Formatting Guidelines

Adhere to file type and size restrictions. Typically, only PDF or JPEG formats are accepted. Label your documents clearly—such as “Bachelor_Degree_Certificate” or “NameChange_Affidavit”—to ensure clarity for the evaluator.

Step 4: Notify the Agency (If Required)

Some agencies request that you inform them directly via email or internal message if you’ve uploaded new documents after submission, especially if the application is already under review. This notification can trigger a manual flag or note to evaluators.


What to Do If Uploading Is Not Possible

If the online system doesn’t allow you to upload additional documents, you are not without options. Here’s what you can do:

  • Contact Customer Support: Explain the situation, and ask for permission to upload additional documents. Some agencies provide a one-time access extension or direct you to send documents via email.

  • Wait for an Official Request: Often, if a document is missing or incomplete, the agency will reach out to you with an official request for clarification. They’ll provide steps to submit the missing document at that point.

  • Start a New Application: If the missing or incorrect document is significant and your original report has already been issued, you may be advised to submit a fresh application with the complete documentation.


Proactive Steps to Avoid This Problem

To prevent the need for late document uploads, follow these best practices before submission:

  • Double-Check the Document Checklist: Review the list of required documents carefully for your level of education and purpose of evaluation.

  • Ensure Completeness and Consistency: Make sure names, dates, and credentials are consistent across all documents.

  • Use the Correct Format and Translation: Submit only certified translations for non-English documents and ensure that scanned copies are clear and legible.

  • Verify Institutional Requirements: Some evaluation services require documents to be sent directly from your university, while others allow applicant uploads. Understand what’s acceptable in your case.


Final Thoughts

Yes, in some circumstances, you may be allowed to upload additional documents online after submitting your application, but this largely depends on the status of your application and the policies of the credential evaluation agency. Acting quickly, contacting support, and clearly communicating your situation are key to resolving any document-related concerns without causing delays in your assessment.

If you’re still unsure whether uploads are allowed at your stage, it’s always better to reach out to the agency directly, clearly state your case, and follow their guidance. Every small step counts when your education credentials are being reviewed for life-changing opportunities such as immigration, higher education, or professional licensure.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Can I Upload Additional Documents Online After Submitting My Credential Evaluation Application? A Comprehensive Guide Read More »

Will My Educational Credential Assessment Be Sent to Immigration Authorities Automatically? A Detailed Look at the Process

When applying for an Educational Credential Assessment (ECA) to support an immigration or permanent residency application, one of the most common concerns applicants have is whether the results of the evaluation will be forwarded directly to the immigration authorities by the evaluation service provider. This question arises from the anxiety around ensuring that all critical documents reach the right destination on time, without delays or errors.

In this detailed guide, we’ll explore whether your ECA report will be sent automatically to immigration authorities, what you need to do to make that happen, and how to ensure that all steps are completed properly to avoid delays in your immigration process.


Understanding the Role of the ECA in Immigration

An Educational Credential Assessment is a process through which an authorized agency evaluates your academic qualifications to determine their equivalency to Canadian (or another country’s) educational standards. This assessment is mandatory for individuals seeking immigration under certain categories, particularly under skilled worker programs.

An ECA report verifies that:

  • Your credentials are valid and issued by a recognized institution.

  • The level of education you attained is comparable to the local equivalent (e.g., a Canadian bachelor’s degree).

While the report itself is prepared and issued by the credential evaluation agency, immigration authorities require access to this report and use it to assess your eligibility and points under various immigration streams.


Will the Evaluation Agency Send the ECA to Immigration Authorities?

The answer depends on a few key factors, including the evaluation agency’s protocols and how you complete your application. In most cases, the ECA report is sent to the applicant—you—and the immigration department accesses the report electronically through a reference number provided by you.

Let’s break it down in more detail:

1. Electronic Submission, Not Postal Delivery

The majority of credential evaluation services do not physically send your ECA report by mail to the immigration authority. Instead, they upload your report to a secure database that is accessible to immigration officers once you provide them with the necessary ECA reference number in your immigration application.

This electronic delivery system ensures faster, safer, and more reliable access to the information immigration officers need.

2. Your Role: Providing the ECA Reference Number

Once your ECA is complete, you will receive a unique reference number that is tied to your completed report. This number must be included in your immigration application under the appropriate section.

Failing to include this number can result in delays or processing issues, even if the report has been completed and is available in the database.

It is your responsibility to ensure that this number is correctly entered and that your name, date of birth, and other details in the immigration application exactly match the information in your ECA application. Discrepancies can prevent immigration authorities from retrieving your report.

3. Optional Add-On Services for Direct Transmission

Some credential evaluation agencies may offer optional services that allow you to select government bodies (like the immigration department) to receive a digital copy or notification of your completed ECA. While this does not replace the requirement to enter your ECA number into your immigration profile, it can serve as an additional layer of confirmation.

This is not always automatically included in the basic service and may involve an additional fee or require selecting the correct agency from a drop-down list during the application process.


Steps You Must Take to Ensure Proper Linking Between Your ECA and Immigration Profile

To ensure a seamless connection between your ECA and your immigration file, you should:

  1. Use the same name and date of birth across both your ECA and immigration applications.

  2. Enter your ECA reference number exactly as provided by the evaluation service into your immigration application.

  3. Select the correct evaluation type intended for immigration use—some agencies offer multiple report formats, and not all are accepted for immigration.

  4. Check if the evaluation agency has a designated data-sharing agreement with the immigration authority and whether any additional steps are required to enable access.

  5. Retain a copy of the ECA report for your records. You may need to submit it again or provide clarification if requested later.


Common Myths and Misunderstandings

Let’s debunk a few common misconceptions:

  • “My ECA provider will mail my report to the immigration office.”
    False. Immigration bodies typically do not receive hard copies; they retrieve reports electronically using the reference number you provide.

  • “I don’t need to enter my ECA number on my immigration profile.”
    False. Without your ECA number, immigration officials may not be able to locate your report—even if it’s in the database.

  • “Once I receive my report, the immigration process continues automatically.”
    False. You must take active steps to input your report number and continue your immigration submission independently.


What Happens If Immigration Cannot Find My ECA Report?

If the immigration department cannot locate your ECA, even after you’ve submitted your reference number, it could be due to:

  • A typo or error in the ECA number you submitted.

  • A mismatch in personal information (e.g., name spelling, date of birth).

  • Delays in report sharing between the evaluation body and the immigration database.

  • You accidentally selected the wrong report type or failed to mark it for immigration use.

In such cases, it’s best to reach out to both the credential evaluation agency and the immigration department for clarification. Most evaluation agencies also offer customer support and secure online dashboards where you can verify the status of your ECA and request updates or resubmissions.


Final Thoughts

To summarize, while credential evaluation agencies do not physically mail your ECA report to immigration departments, they typically make it available digitally through secure channels. It is your duty as the applicant to:

  • Provide accurate and consistent information

  • Include your ECA reference number in your immigration application

  • Ensure the right type of ECA report is chosen for immigration use

Being proactive, organized, and detail-oriented throughout the process will ensure that your ECA report is properly linked to your immigration file, helping your application proceed smoothly.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Will My Educational Credential Assessment Be Sent to Immigration Authorities Automatically? A Detailed Look at the Process Read More »

Applying for Credential Evaluation After a Name Change: A Complete Guide

One of the most common concerns for individuals applying for academic credential assessments, immigration, or international education opportunities is what to do when their current legal name is different from the name printed on their academic documents. Name changes happen for a variety of reasons—marriage, divorce, religious conversion, gender identity affirmation, or simply personal choice. However, this change can create confusion or delays during official document verification processes if not addressed properly.

If you’re preparing to apply for credential evaluation and find that your academic records reflect a name you no longer use, this blog will help you understand how to proceed, which name you should apply under, and what supporting documentation you may need to provide.


Understanding the Importance of Name Consistency in Academic Evaluation

Credential evaluation bodies place great emphasis on the authenticity and consistency of academic records. One critical aspect of this verification is matching the applicant’s identity—name, date of birth, and sometimes other personal identifiers—with the credentials being assessed.

If the name on your degree certificate or transcript doesn’t match the name on your current passport or legal identification, your application may be delayed, flagged for review, or even rejected unless proper documentation is submitted to establish the connection between both names.


Which Name Should You Use in Your Application?

When filling out your credential evaluation application, you should always use your current legal name—the one that appears on your most up-to-date government-issued identification documents, such as:

  • Passport

  • National ID card

  • Birth certificate (if recently updated)

  • Permanent resident card or citizenship certificate

This ensures consistency with immigration, visa, and legal records, especially if you’re applying for international opportunities.

Even if your academic documents show a previous name, using your current legal name helps streamline background checks and avoid inconsistencies in future correspondence.


Submitting Name Change Documentation: What You’ll Need

To bridge the gap between your current name and the name printed on your academic records, you must submit official proof of your name change. This allows the credential evaluation agency to verify that both names belong to the same person and that there is no case of document fraud or identity misrepresentation.

Accepted forms of name change documentation often include:

  1. Legal Name Change Certificate
    Issued by a government authority or civil registry confirming the change in your name. This is the most direct form of proof.

  2. Marriage Certificate
    If your name changed due to marriage, a government-issued marriage certificate reflecting both your previous and current names is typically sufficient.

  3. Divorce Decree or Legal Separation Papers
    If you reverted to a former name or adopted a new one after divorce, include these documents showing the name change as ordered by the court.

  4. Affidavit of Name Change
    In countries where name changes are processed through a notary or affidavit, a sworn and attested affidavit may be accepted as legal proof.

  5. Government-Issued ID or Passport with Both Names
    Some documents include a line such as “also known as” or “formerly known as”, showing the transition between names.

  6. Published Name Change Notification
    In jurisdictions where public notices are required (e.g., newspaper publication of name change), submit a copy of that notice.


How to Submit the Name Change Documentation

When applying for credential evaluation, you should:

  • Complete the application form using your current legal name.

  • Include your previous name in the section for “alternate names” or “other names used” (if such a section exists).

  • Upload scanned copies of your name change documentation along with your identification documents.

  • If required, submit notarized or certified copies of these documents, depending on the agency’s policy.

  • Mention the name discrepancy in your cover letter or statement of explanation so that reviewers are aware of the reason for any differences between your current ID and academic credentials.


Additional Considerations

1. Translations of Name Change Documents

If your name change certificate or related documentation is in a language other than English or the official language of the evaluation body, you must submit a certified translation along with the original.

2. Consistency Across All Documents

Ensure your name is consistent across your passport, government-issued ID, application form, and all supporting documents. Even minor spelling variations can create issues during the review process.

3. Notifying Your Educational Institutions

If your institution is sending your transcripts directly to the credential evaluator, you may want to notify them of your name change. In some cases, the school may include a note in their cover letter or envelope stating that the student’s name has changed, helping verify identity.


What If You Cannot Obtain a Name Change Certificate?

If your jurisdiction doesn’t issue formal name change documentation or if your name change happened informally and you don’t have legal proof, you may consider:

  • Obtaining an affidavit of identity from a notary public, attorney, or legal authority

  • Including signed letters from previous institutions or employers that recognize both names as yours

  • Submitting additional documents (e.g., school ID, pay stubs, employment records) linking both names, although these may not always be accepted

Always check with the credential evaluation agency in advance to clarify whether these alternatives are acceptable in your case.


Sample Case Scenario

Let’s say your academic records list your name as “Anita Sharma,” but you recently got married and changed your legal name to “Anita Mehra.” You are now applying for a credential assessment for immigration purposes. In this case, you should:

  • Fill out the application using “Anita Mehra”

  • Include “Anita Sharma” as your previous name in the designated section

  • Submit your marriage certificate showing both names

  • Attach a copy of your passport with your current legal name

  • Mention this name change in your cover letter or document submission summary

This approach ensures that your application remains transparent, well-documented, and in line with official procedures.


Final Thoughts

Name changes are part of many people’s life journeys and should never stand in the way of your professional or academic progress. By properly documenting the change and following submission guidelines, you can ensure a smooth application process and avoid unnecessary delays.

Always remember: clarity, consistency, and documentation are your strongest tools. If you’ve taken the legal steps to change your name, you’re fully entitled to be recognized by it—and your academic credentials can follow suit, with the right process.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Applying for Credential Evaluation After a Name Change: A Complete Guide Read More »

Applying for Credential Evaluation When Your School Has Closed: A Comprehensive Guide

The process of applying for an Educational Credential Assessment (ECA) or any form of academic verification typically involves the direct submission of official documents—especially transcripts—by the issuing institution. But what happens if your college, university, or school has shut down and is no longer operational? This scenario, while uncommon, is not unheard of. Many students and graduates from institutions that have closed their doors permanently often face this challenge.

Does this mean you are no longer eligible to apply for an ECA? Can you find an alternative route to validate your credentials? This blog explores in detail what options are available if your school has closed, how you can proceed with your application, and what steps you must take to ensure that your academic achievements are still recognized.


Understanding the Role of the Issuing Institution

Credential evaluation agencies generally require that official academic transcripts, mark sheets, or educational records be sent directly from the institution that awarded the degree. This is done to verify the authenticity and ensure that the records have not been tampered with. For most applicants, this process is straightforward: they request their documents from the university’s registrar or records department, and the school sends them in a sealed envelope or electronically via an official channel.

However, if your school has closed, the process becomes more complex.


What Happens When a School Closes?

When an institution shuts down, it doesn’t necessarily mean that your degree becomes invalid. In most countries, a mechanism is established to protect the records of defunct institutions. These mechanisms vary by region and can include:

  • Transfer of student records to a government body

  • Custody of records by another designated institution

  • Oversight by an education board, regional council, or ministry

Understanding what happened to your former institution’s records is the first step toward continuing your credential evaluation.


Steps to Take if Your School is Closed

Here is a step-by-step guide on how to move forward with your application:

1. Confirm the Closure Status of the Institution

Make sure the institution is actually closed and not temporarily non-operational. In some cases, schools merge with other universities, change names, or shift campuses. Check official education board notices, government portals, or archived websites to determine the exact nature of the closure.

2. Identify the Custodian of Records

In most cases, the records of a closed institution are transferred to:

  • The state or national department of education

  • A regional education council

  • A designated successor institution (in the case of mergers)

  • A legal records repository or archive

Search for announcements or contact the higher education authority in the region where the institution was located to identify who now holds the student records.

3. Contact the Record Custodian

Once you have identified the body or institution responsible for maintaining the records, reach out to them with the following details:

  • Your full name (at the time of study)

  • Date of birth

  • Program of study and graduation year

  • Student ID or enrollment number (if available)

  • Scanned copy of your degree or provisional certificate (if available)

Request that they issue and send the official academic transcript directly to the credential evaluation body, following all required procedures.

4. Gather Supporting Documents

If records are not available from any official source, gather any academic documents you have, such as:

  • Degree certificate

  • Mark sheets

  • Provisional certificate

  • Admit card

  • Graduation notice

  • Letters from faculty or institution

Although these alone may not fulfill formal requirements, they can be useful in making a case to the credential evaluation authority, particularly when formal records are no longer accessible.

5. Submit a Letter of Explanation

When submitting your application, include a signed, detailed letter of explanation stating:

  • The name and location of the institution

  • The fact that it has closed and no longer operates

  • What steps you have taken to locate your academic records

  • Why you are unable to have the transcripts sent directly

  • Copies of any supporting correspondence or government notices

Some credential assessment services will review these exceptional cases on an individual basis.


Evaluation Agencies and Exceptional Circumstances

Credential evaluation services understand that not all applicants come from ideal circumstances. When a school closure prevents standard document submission, these agencies may offer alternatives, such as:

  • Accepting notarized or attested copies of documents if verified by an authority

  • Conducting a secondary source verification

  • Requesting additional evidence to confirm your academic history

You must, however, communicate proactively and follow the agency’s guidelines carefully. It is advisable to contact the evaluation body in advance to explain your situation and ask if any alternative procedures are available.


Will This Impact Your ECA?

The outcome of your assessment will depend on:

  • The quality and credibility of the documents submitted

  • Whether the institution was accredited or recognized at the time of study

  • The ability to verify the credentials using alternative sources

In some cases, the agency may issue a partial or general evaluation if the records are not fully verifiable. In other cases, if verification is impossible, the agency may decline to issue a report.


Common Scenarios and How to Handle Them

Scenario 1: Records Transferred to a University Grants Body

If your school’s records are maintained by a university grant commission or similar entity, you can usually request transcripts by contacting that body, following their instructions.

Scenario 2: Private College Closed Without Record Transfer

In this case, your best route is to check whether your college was affiliated with a university. If so, the university might still hold your records. If not, you may need to rely on documentation you have and request a discretionary review from the evaluation agency.

Scenario 3: Closure Due to Political Conflict or Natural Disaster

Provide detailed explanations and, if possible, news articles or government notices supporting the closure claim. Include any documentation you managed to preserve. Agencies sometimes take these into account during assessment.

Our Services – FACTS Transcripts

We at FACTS Transcripts assist in various services, including:

  • Mark Sheet Transcripts
  • E-Transcripts
  • Duplicate Mark Sheets & Degree Certificates
  • Medium of Instructions Certificates
  • Attestations
  • HRD Attestation / Apostille Services
  • ECA (Educational Credentials Assessment)

Trusted by leading global verification organizations, including WES, IQAS, PEBC, NDEB, NASBA, CAPR, NZQA, ICAS, NCESS, ICES, ECE, eduPASS, ACEI, GCEUS, Comparative Education Services, NNAS, NCA, SAQA, QMAS, FORAC, Australian Pharmacy Council, and more.

FACTS Transcripts – The preferred choice for university document verification worldwide. We ensure a hassle-free process for obtaining your transcripts.

Applying for Credential Evaluation When Your School Has Closed: A Comprehensive Guide Read More »

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Facts has indeed lived upto their brand promise - “decide with confidence”. The experience was seamless and smooth from end to end. Facts can definitely have my vote of confidence when it comes to seeking help with transcripts, even when you are not stationed there. Keep delivering the very best!! 👍🏻

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Able to get the Transcripts being remote without needing to visit the Uni or any office was a luxury!! Thanks to FACTS, was able to get the transcripts sitting in UK, without any hassle and in the promised time lines. Would definitely recommend them for any Transcript related opportunities….

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I am extremely happy with the services that FACTS has rendered . What’s very important to take note of is the timelines that they adhered to . Commendable indeed ! Keep up the good work!

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I was hesitant in the beginning to get my transcripts from a 3rd party and due to pandemic situation outside I decided to get my transcripts submitted through FACT Transcripts. Why I choose FACTs is that I read super good reviews about the service in the Google and they lived upto the expectations. I was very happy as my college was an affiliated college to the BU I had to get the transcripts signed from the college and then submit to the university. This I was unaware but it was taken care by FACTS and they helped get the right things at right time. Within 28 days my transcripts were submitted to WES. Very happy with the service.

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II like Fact I am outside of country and found Facts service for my Transcripts from multiple universities in India I love them to get my application done in this tough time at affordable fees They visited to university on my behalf in person and get the transcript done They are really very helpful team I really like is there prompt response to your massage, and easy accessible. My application was handled by Ms. Manjula and she did a great job, she was all time accessible to my communication. She personally visited to university for my case and get it done in this tough time to travel. I would highly recommend going by FACTS in case you need your transcripts. Wish you all success and safe life 👍

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The team at Facts Transcript is the best. Because I am not in India, and I need to get my official transcript and finish the WES process. I asked a few friends to do it on my behalf, but after that I got to know it is a very complicated process that requires my presence, I asked my friends to obtain an agency number so they could do it without my presence after doing some research and talking to my friends about few agency I got to know about facts transcript. They helped me and explained the procedure to me. I paid the fee right away(which is the BEST PRICE in the market), and the process of issuing transcripts and completing my WES process from india started within a week process form banglore got completed and they have provided me with DHL tracking info. Within 6 days I got another update from WES that they got my official transcript . THANKS YOU once again to Fact team for making this process very easy to me..

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Great service. Mr Kiran very professional and easy approachable person. Thank you so much for your support*

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One of the Best Places. Thanks Facts Transcripts and Verifications Team for helping me out. They are very helpful. Just By contacting and Sending the Fee, the gave me the account login details and told me to upload all my documents. I am waiting for my Transcripts to be send by them to WES

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GOG

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Very happy with the services provided, team is very helpful and keep you updated on timely basis, I had a great experience working with FACTS Transcripts and Verification.

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