How FACTS Helped a Dubai-Based Candidate Resolve Certificate Verification Delay from Kuvempu University
Real Case – Certificate Verification for Kumar | MSc IT | Kuvempu University | 2009 Batch
At FACTS Transcripts and Verification Inc., we regularly assist candidates facing long-standing delays in university verification—especially those applying through international evaluation bodies or government-authorized agencies.
One such case is Mr. Kumar, a resident of Dubai, who initiated his certificate verification process for MSc-IT (Distance Mode) from Kuvempu University, Karnataka, through QuadraBay, an MOE-authorized agency in the UAE.
Despite 90+ days of waiting, no response was received from the university.
The Problem
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University: Kuvempu University, Shivamogga (Distance mode via NIIT Delhi)
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Exam Year: June 2009
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Convocation: March 14, 2010
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Verification Reference: MOEU28042520000 (via QuadraBay)
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Issue: No response from university after multiple follow-ups by QuadraBay
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Location: Dubai, UAE – No ability to call Indian landlines or visit campus
The FACTS Solution
When Mr. Kumar reached out to our team at FACTS, here’s how we stepped in:
Step 1: Immediate Action
We checked directly with Kuvempu University’s examination and verification sections to confirm:
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Whether any request had been received from QuadraBay
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If there were any pending responses for the registration number shared
Step 2: Strategic Plan
Once verified, our team prepared a complete roadmap:
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University-specific process for third-party verification
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Fee structure (University + FACTS service charges)
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Required supporting documents
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Estimated timeline
Step 3: Quick Turnaround
In case the verification was not received at the university, we initiated the process independently on behalf of the client, following the official format and ensuring compliance with QuadraBay verification standards.
Typical Time Frame for QuadraBay Verifications: Less than 15 Working Days
Candidate’s Convenience – 100% Remote Process
FACTS handled the entire process without requiring any physical visit from Mr. Samrendra. As the candidate mentioned that internet calling apps do not work in Dubai, all communication was seamlessly handled via WhatsApp and Email.
Why FACTS Transcripts?
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Direct Liaison with Indian Universities
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Fast-Track Verification for WES, IQAS, QuadraBay, and MOE bodies
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Physical Visits When Required
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24/7 WhatsApp and Email Support
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100% Transparent and Trackable Process
Need Help with Delayed University Verifications?
If you’re facing issues like:
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No response from the university
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Delay in ECA or MOE verification
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You’re abroad and can’t visit your campus
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You need verification for QuadraBay, WES, PEBC, NNAS, etc.
Then FACTS is here to help you.
Just share your University Name, Degree, Year of Graduation, and any Reference Number with us. We’ll take it from there!
Get in Touch
📧 Email: support@factstranscript.com
📱 WhatsApp: +91-8088880630
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