Once your educational credential assessment report has been completed, it becomes an essential document for many significant milestones—be it immigration, higher education, professional licensure, or employment abroad. While most assessment agencies provide a set number of copies with the initial report, you may later find that you need additional copies for various institutions or authorities. Whether you’re applying to multiple universities, submitting documentation for different visa streams, or simply want to keep a personal backup, obtaining extra copies of your assessment report is both possible and often straightforward.
This comprehensive guide will walk you through why you might need additional copies, how to request them, associated costs and delivery options, and how to ensure the process goes smoothly from start to finish.
Why You Might Need Extra Copies of Your Assessment Report
There are many scenarios in which requesting additional copies becomes necessary. Here are the most common ones:
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Applying to Multiple Educational Institutions: Universities and colleges usually require official copies of your credential assessment, either in print or electronic format.
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Immigration Purposes: If you’re applying under different immigration programs or submitting documents to separate provincial or federal entities, each may require their own copy.
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Employment and Licensing: Regulatory bodies or employers may need an official report for credential verification.
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Lost or Damaged Original: If your original copy is lost, damaged, or misplaced, ordering a replacement is crucial.
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Long-Term Use: Keeping multiple copies in different secure locations (physical or digital) helps ensure you’re always ready when an opportunity arises.
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Updating Your Application: You may need to send an existing report to a new recipient, without changing the content.
Types of Additional Copies You Can Request
The type of additional copy you request depends on the recipient’s requirements and your convenience:
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Printed (Hard Copy) Reports: Sealed and often mailed directly to institutions or to your personal address for onward submission.
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Electronic Reports (e-copy): Sent securely to a recipient’s designated email or electronic data interchange (EDI) portal. This is especially useful for educational institutions or immigration portals that accept digital submissions.
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Certified Copies for Legal Use: In some cases, such as for professional licensing or notarized documentation, you may request officially stamped and signed certified copies.
Before You Request an Additional Copy: Key Considerations
Before placing a request, you should evaluate the following:
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Check Eligibility: Ensure your assessment file is still active. Some agencies only process copy requests within a certain timeframe after issuing the original report.
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Report Type Confirmation: Know which version of the report you want (e.g., general vs. course-by-course), especially if you have more than one on file.
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Delivery Format Requirements: Understand whether your recipient needs a hard copy by courier, a digital copy by secure email, or a copy sent via an official academic portal.
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Fee Schedule: Most credential evaluation organizations charge a service fee for each additional copy. Delivery fees (for courier or express mail) may also apply.
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Processing Time: Be aware of standard turnaround times and any expedited options available.
Step-by-Step Guide to Requesting an Additional Copy
Step 1: Log in to Your Account
Access your online account associated with your credential evaluation application. This is where you can manage your reports and request further services.
Step 2: Navigate to the Report Management Section
Look for a section labeled something like “My Reports,” “Order Copies,” or “Additional Services.” Here you’ll find options to request additional copies.
Step 3: Choose the Report to Be Duplicated
Select the specific report version you wish to request an additional copy of. Some users may have more than one report (for different credentials or different evaluation purposes).
Step 4: Select the Copy Type and Format
Choose whether you want a physical copy, an electronic copy, or both. You will also be asked where the report should be sent:
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Directly to an institution or licensing body
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To your address
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To an official email or electronic system
Be sure to input correct recipient details—misspelling names or entering wrong email addresses can delay delivery.
Step 5: Confirm Processing and Delivery Preferences
Pick from available delivery options, which may include:
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Standard postal delivery
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Courier delivery (domestic or international)
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Secure electronic transmission
Review estimated delivery timelines and costs associated with each method.
Step 6: Make the Payment
Proceed to the payment gateway and complete the transaction. Accepted methods usually include credit/debit cards or online banking. Once payment is processed, you’ll receive a confirmation.
Step 7: Track the Status
After placing your order, you can typically track its status via your account dashboard. Electronic copies are often processed faster, while mailed copies may take several days depending on location and delivery method.
Additional Tips to Ensure a Smooth Process
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Double-Check the Address or Email: Incorrect recipient information can result in delays or undelivered reports.
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Know the Preferred Format: Some institutions only accept reports directly from the credential agency. Confirm this before ordering.
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Order in Advance: During peak admission or immigration seasons, processing times may be longer.
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Keep a Personal Copy: It’s always wise to keep at least one certified copy for your own records.
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Use Registered Delivery for Important Recipients: For high-priority recipients such as immigration authorities or licensing boards, opt for trackable courier services.
What to Do if You Face Issues
If your additional copy:
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Has not arrived within the estimated timeline,
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Was sent to the wrong address/email,
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Was never received by the recipient,
You should contact customer support immediately. Provide your reference number, payment confirmation, and details of the issue. Most organizations will assist in resolving shipping issues or resending a digital copy, if needed.
Our Services – FACTS Transcripts
We at FACTS Transcripts assist in various services, including:
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- ECA (Educational Credentials Assessment)
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